Principal Marketing Operations Manager

| East Bay +80 more | Remote | Hybrid
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

 Job Description 

As a Principal Marketing Operations Manager at Fivetran, you will serve as a strategic, collaborative, and cross-functional leader and partner in helping Fivetran exceed our revenue growth targets. You’ll accomplish this by working with Marketing leaders to understand where Fivetran is going, determine what the Marketing Team’s strategy will be to get there, and drive the operational strategy to make it all possible. This is an opportunity to work closely with the leadership team, gain a broad perspective, and make an impact in a fast-growth company. The ideal candidate is passionate about the building of systems and excited about bringing new frameworks that allow us to operate more effectively and efficiently to serve our customers better. Your insights will contribute to optimizing pipeline development and return on marketing spend. You will own the development and delivery of the global marketing operations strategy within the business. You will be a critical member of both the Marketing and Revenue Operations teams, helping to drive the strategy and optimization of all programs in a data-driven and results-oriented environment. This is a high visibility role within the organization with an incredible opportunity to drive impact and value quickly.


As a (role) at Fivetran, you will: 

  • Planning & Strategy. Lead and own the marketing operations strategy and subsequent roadmap by tying to our commercial objectives and strategic marketing goals 
  • MarTech Stack & Processes. Own the MarTech stack and drive the evaluation, strategic implementation, and maintenance of tools and technologies to drive efficiency, effectiveness, and scale. Create and continuously document strategic, process-driven standard operating procedures
  • Data Integrity. Manage and grow marketing databases that power analytics, audience targeting, and personalization while putting stewardship of our users' data first
  • Lead Management. Build and implement models and process for passing leads and accounts to our sales representatives
  • Marketing Automation. Own the systems and processes for marketing automation and demand generation campaign management, lead routing, and data integration
  • Testing. Drive methodical testing initiatives to improve marketing execution and performance
  • Analytics and Reporting. Work with cross-organization teams to develop and refine business analytics and build visibility into performance across all parts of the demand generation engine
  • People Leadership. Create a vision and lead the effort across Revenue Operations and Marketing to evolve our capabilities in a way that fuels agility, creativity, and impact on our audience and the business. Over time, build a team that is passionate and collaborates across both teams to execute the vision.


What you bring to the table:

  • Minimum 6 years of SaaS B2B marketing operations experience at a fast-growing start/scale-up 
    • Must include minimum 1 year of SaaS B2B marketing operations experience at a company over 500 employees
  • Passionate about using data to answer critical business questions and drive decision making and the marketing ops strategy
  • Experience with a variety of marketing and CRM technologies from both a strategic and execution perspective (Marketo, Salesforce, Google Analytics, Segment, Terminus, Metadata.io, LeanData, Drift, Uberflip,  etc.)
  • Experience building out or leveraging a multi-touch attribution model using a tool like Bizible
  • Mastery of advanced concepts around campaign orchestration, lead scoring, nurturing, and other marketing automation campaign capabilities
  • Experience implementing ABM technologies and facilitating successful ABM demand generation strategies
  • Comfortable taking ambiguous requirements and shaping them into solutions using independent thinking and sound judgment in a fast-paced environment
  • Excels at direction-setting, consensus-building, escalation management and communication in a dynamic, collaborative culture
  • Close attention to detail and diligent review habits
  • Proven ability to build a marketing operations team around a vision that drives business results through internal collaboration and cross-functional engagement on a global scale
  • 1+ years of people-management experience or the desire/initiative to be coached up into a people-management role in the future.


Perks and Benefits:

  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Integrity, Initiative, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
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Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
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Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
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Louisville, KY
Madison, WI
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Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
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Phoenix – Mesa – Scottsdale, AZ
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Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • WebflowCMS
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration

An Insider's view of Fivetran

How would you describe the company’s work-life balance?

Our employees are the talent that fuels Fivetran. We’re proud of the culture we’ve built to date, and, as a company that is always looking for ways to improve, and continue to be thoughtful and inclusive about this new way of working. This includes continually looking for ways to provide an equitable experience and opportunities for all employees.

Jiyoung

Senior Director, Employee Experience

How do you collaborate with other teams in the company?

"One thing that I have absolutely loved about working with the engineering team is they understand the customer just as deeply as I do. That really promotes innovation, because they can think through innovative ways to solve customers’ problems."

Meer

Lead Product Manager

What are some things you learned at the company?

"Fivetran is a true rocketship. I didn’t realize what an incredible company I was joining, so I feel lucky to be here every day. Everyone loves Fivetran whether they’re a customer or they’re an employee. We all strive toward a common goal of making Fivetran the best, and we’ve done a pretty amazing job at it."

Rachel

Regional Sales Manager, Commercial

What is your vision for the company?

"Because our mission is to make access to data as simple and reliable as electricity, we are in the business of moving data. As far as innovation, I would highlight two words: simple and reliable."

Helge

SVP, Engineering

What makes someone successful on your team?

"Curiosity and asking "why" are the most important traits that make a Product Manager successful at Fivetran. Our Product Managers deeply understand the data industry, our customer needs and the competitive environment in order to identify opportunities to drive growth and additional customer value. This is the fuel for the Fivetran rocket!"

Julie

Director of Product Operations

What are Fivetran Perks + Benefits

Fivetran Benefits Overview

100% paid Medical, Dental, Vision and Basic Life Insurance
25 days annual paid vacation, plus 13 paid holidays and generous sick time
Robust parental leave program
401k match program
RSU's - every employee is granted RSU's when they walk in the door
Home office setup reimbursement program for 100% remote employees
Pet Insurance
Commuter pre-tax benefits options to help with transit and parking costs
Professional development and training opportunities
Annual learning and continued education stipend
Unlimited coffee, office snacks, and frequent catered lunches
Company happy hours and fun team building activities
Monthly cell phone stipend
Referral bonuses

Culture
Volunteer in local community
Fivetran encourages every employee to volunteer by giving them 2 days off each year to dedicate to a volunteer opportunity! How cool is that?!
Partners with nonprofits
Fivetran partners with a number of nonprofits throughout the year via donation matching and other co-sponsored events.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Our executive sponsored Employee Resource Groups now encompass 7 unique groups with a global reach. ERG's are open to members and allies at Fivetran and foster community and belonging.
Hiring practices that promote diversity
Fivetran implemented the Rooney Rule to increase more diverse candidates at the on-site interviewing stage to promote a diverse candidate pool for consideration when making decisions on hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
Disability insurance
Dental insurance
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
Vision insurance
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
Health insurance
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
Life insurance
Pet insurance
Wellness programs
Fivetran host a Wellness Week every yea
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Customized development tracks
Paid industry certifications

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