Center 1 (19052), United States of America, McLean, Virginia

Principal Communications Associate for Workplace Solutions

At Capital One, we lived our shared Values of Excellence and Do the Right Thing — committing to advance racial equity and grow diversity, inclusion and belonging at work and across our communities.

We’re seeking a Principal Associate to join the Workplace Solutions Marketing & Communications team. As a part of this team, you’ll work with different functional groups and on a variety of topics such as Diversity, Inclusion and Belonging, associate development, talent & performance management, recognition and more. You’ll have the opportunity to help drive our communications agenda and play an integral part of the evolution of our organization while bringing energy, enthusiasm and supporting all facets of communications. While we take our work seriously, we don’t take ourselves too seriously. Our team is a fun and engaging place to let your personality shine while supporting the organization.

This position requires exceptional written, verbal and presentation skills; experience consulting executives; the ability to lead projects and work with multiple stakeholders or partners to meet objectives; and a proven track record of building trusted relationships and influencing key stakeholders to achieve the best results. 

You might love this position if:

• You love to write, edit, and have a knack for boiling down complicated topics into succinct, engaging content. 

• You’re comfortable communicating across channels, and can adapt tone and personality to match the audience and the need. 

• You can operate in a fast-paced environment with constantly evolving priorities and needs. 

• You quickly adapt to situations where the work is outside of the scope of your respective role.

• You enjoy a good pun

What you’ll do:

• Build and execute on communication strategy that support the organization’s vision, goals and objectives

• Manage key partnerships, including interacting and communicating with stakeholders across all levels to inform and influence outcomes

• Plan effective and engaging internal communications that inform and inspire readers, including development of talking points and presentations

• Demonstrate strong critical thinking with the ability to adapt in real time and provide clear recommendations in an ever-changing environment

• Ensure communications are viewed through the lens of Diversity, Inclusion and Belonging, including consulting leaders, enterprise experts, tools and resources as needed

• Evaluate performance for communications based on key metrics and recommend refinements to communications strategies, messaging, and channels/forums

• Build a culture of appreciation and recognition through various communication channels.

• Advance Capital One’s Talent Brand, including our voice and tone, avoiding “corporate speak” and encouraging natural language

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 5 years of experience in communications or public relations

• At least 5 years of experience in developing communications or copywriting materials

 Preferred Qualifications:

• At least 7 years of experience in communications or public relations

• At least 7 years of experience in developing communications or copywriting materials

• At least 1 year of experience with GSuite

• At least two years of client-oriented professional services consulting experience

• Previous diversity, equity and inclusion; talent brand; employment; and/or internal employee communications experience

• Experience organizing and managing multiple, and sometimes competing projects, to high quality conclusion on-time

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).