Partner Marketing Manager
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce, named a "Best Place to Work" in Austin, is looking for a Partner Marketing Manager to be responsible for creating and driving our marketing strategy and execution across BigCommerce’s Partners ecosystem. Keys to success are an ability to assess and prioritize strategic opportunities, execute an ongoing set of initiatives, analyze the impacts of each program, and continually optimize results.
As a marketing manager, you are responsible for driving cross-functional creation, management and reporting of long tail partner-marketing programs. You will be providing cross-functional leadership for partner-marketing related activities, overseeing long tail partner marketing strategy, executing go-to-market plans with top partners, and act as a trusted collaborator and leader to cross functional peers. You will play a crucial role in our long-term partner growth strategy.
The right candidate is an experienced, results-driven, energetic marketer and team player who manages collaborative marketing campaigns across internal teams and strategic partner stakeholders.
Success in this role looks like:
- Develop and execute campaigns, marketing both to and through partners including ability to identify joint co-marketing opportunities and lead execution of campaigns through the partner channels
- Define and execute joint partner marketing campaigns to obtain new BC merchants
- Drive partner and merchant satisfaction, competitive differentiation and revenue impact via integrated marketing and communications strategies and campaigns by working closely with BigCommerce stakeholders and our Partners’ marketing counterparts
- Manage projects and communications internally and with partners to achieve agreed upon success metrics
- Be a trusted liaison that aligns the following teams for joint success: 1) sales team 2) partner marketing team and 3) BigCommerce marketing leadership and subject matter experts and stakeholders
What you’ll do:
This role defines and executes a through, to, and with partner strategy for our robust partner ecosystems:
- Build a programmatic marketing strategy, partner communications plan, and support enablement programs to meet partner success metrics
- Develop scalable long tail partner marketing programs, focused on content and engagement, ensuring our partner success from onboarding to activation
- Collaborate with internal marketing subject matter experts for planning, resourcing and executing integrated campaigns agreed upon with partners
- Drive collaboration with partners’ marketing counterparts to plan, develop and execute agreed upon marketing and communications projects. Examples include: webinars, industry events, case studies and more
- Manage projects to completion with internal and partner teams, providing ongoing communication and updates throughout project as well as analyzing and reporting out metrics, lessons learned and recommendations
- Lead the execution of partner marketing and awareness programs including cross-functional collaboration with corporate marketing; represent the interests and perspective of our partner ecosystem for events, media relations, social media and community awareness programs
- Report and analyze metrics to marketing leadership
- Champion our partners within BigCommerce to ensure we deliver an incredible partner experience--the best in the ecommerce industry
Who you are:
- Experienced
- 5+ years of software / technology marketing experience, focused on partner marketing
- Rock Star Marketer with an amazing portfolio of partner campaigns
- Proven experience on cross-functional teams, creating success and instilling best practices
- BS/BA in Marketing, or related field required; MBA preferred
- Leader - You have a strong desire and understanding of how to develop relationships in a supportive, accountable environment
- Personable - You are relationship focused, positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members
- Business Savvy - You possess a deep understanding of software and the ecommerce space, have a high degree of business and marketing acumen, and are extremely analytical with strong problem-solving abilities
- Strategist - You have perspective and can see and discuss multiple aspects and impacts of issues and project them into the future, recognize what can/should be done now to affect future performance, and see and understand the challenges between the current and the ideal situation
- Customer Focused - You have passion for the partner ecosystem, understand profiles of various types of partners and their programmatic requirements, and want to deliver the best experience possible for future and current customers
- Communicator - An excellent written/verbal and interpersonal communicator who builds cross functional bridges and success
- Collaborative - You have a true team mentality (your work requires collaboration with partners in Business Development, Product Marketing, Customer Support and much more) and demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners
- Adaptable - You are flexible and efficient, with the ability to manage multiple priorities, and adjust quickly to the changing need of the business
- Composed - You have the ability to balance Getting Sh*t Done with humility and sense of humor and know how to execute consistently in a fast-paced, high pressure, dynamic environment
- Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.