Marketing Systems Manager (Remote)

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Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#14), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.

The Marketing Systems Manager helps oversee Gong’s marketing technology stack and its intersection with, and support of, functions such as Sales, Demand Generation, Web, and Customer Marketing. In this role, you will be responsible for helping to develop a marketing tools strategy and integrate and optimize our suite of marketing technology tools. You will help our teams to get the most out of our technology stack by ensuring that we fully integrate and leverage all capabilities. 

Reporting to the Director of Marketing Operations, a successful candidate will understand how marketing technology and automation can accelerate the greater marketing teams growth goals and allow them to work more efficiently. If you have helped a fast growing organization research, design, implement, test, and optimize their marketing stack then we’d love to have a conversation with you! 

RESPONSIBILITES

  • Review the team's current use of marketing technology, especially Marketo and Salesforce, and identify and implement improvement opportunities.
  • Responsible for system administration, integration, documentation, and ongoing optimization of marketing tools working closely with the Marketing, Sales, RevOps, and Customer Success teams. 
  • Develop and model software enhancements, employing critical and creative thinking to design solutions that align to business processes and procedures.
  • Document and follow Gong’s internal controls and industry best practices for application configuration changes and release management.
  • Oversee new implementations, utilizing technical knowledge and people skills, to collaborate with teams to identify the most effective way of implementing the requirements.
  • Perform proof of concept tests or product evaluation on new tools and apps to ensure our MarTech stack is on the cutting edge. 
  • Work with third party vendors to support systems and plan upgrades as needed.
  • Oversee vendor management and ensure we are getting the most out of our investments. 

QUALIFICATIONS

  • 5+ years of marketing operations and systems experience in a B2B organization.
  • 3+ years of strong hands-on experience with our core set of tools which include Marketo and Salesforce. 
  • Ability to communicate the right level of information to executives and cross-functional teams at the right cadence.
  • Enjoy working in a fast-paced environment with the freedom to make key decisions on your own.
  • You love Marketing technology and strive to be at the forefront of the latest trends in technology. 
  • When integrating new technology you have a Favor The Long Term attitude and are not just thinking about how we will use the tool today but how we will use the tool in 2-3 years. 
  • Proven ability to partner with sales ops and comfortable working with senior executives from finance, marketing, and sales.
  • Drive and passion to analyze, set priorities, and solve complex problems effectively and consistently.
  • You Challenge Conventional Wisdom when trying to solve new problems and you don’t just go with the status quo.
  • You enjoy finding a way to make it work. 
  • Bonus points if you have experience integrating and optimizing tools like Drift, LeanData, Chili Piper, RingLead, Wrokato, and Demandbase. 

PERKS & BENEFITS

  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • For most plans, Gong pays 100% of the premiums for employees and 50% of premiums for dependents. 
  • 401K program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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More Information on Gong
Gong operates in the Artificial Intelligence industry. The company is located in San Francisco, CA. Gong was founded in 2015. It has 350 total employees. It offers perks and benefits such as Friends outside of work, Eat lunch together, Daily sync, Open door policy, Team owned deliverables and Team based strategic planning. To see all 27 open jobs at Gong, click here.
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