Our Opportunity:

Chewy is looking for a Project Manager (PM) to join our Creative Services Team based in Dania Beach, FL. At Chewy, the Creative Services Project Manager is responsible for the successful, on-time execution and delivery of creative assets for a diverse variety of projects from multiple internal stakeholders through the development of project plans and timelines; proactively identifying, monitoring, problem solving and communicating potential roadblocks. In this role, you will collaborate with Creative Management, Design, Production Design, Copywriting, Photography and Video. As a Chewy PM you must be an excellent communicator, an enthusiastic and proactive problem solver who thrives on being engaged at all levels of the project, possessing a heightened sense of ownership, responsibility and accountability to see projects through from start to finish.

What you'll do:

• Work directly with Creative Management and/or Marketing teams to understand project request, gather requirements, define deliverables and delivery dates, plan resources and develop a clear and actionable project plan
• Master and utilize PM software tools to track, adjust, resource and execute programs from initiation through completion.
• Efficiently and effectively manage day-to-day problems and communicate effectively in difficult and time-sensitive situations. Understand when (and why) to escalate issues.
• Schedule and facilitate key project meetings; capturing and circulating accurate feedback; ensuring the creative team receives clear, actionable direction and next steps
• Possess knowledge of quality assurance methodologies and ownership/management of our QA processes
• Proven ability to motivate and create positive team environments­—both internal and external
• Day-to-day point-of-contact for all project related tasks, proactively setting and manage expectations on an ongoing basis throughout a project
• Delegate projects to your team members and additional projects as assigned.
• Be a key stakeholder in how the full funnel process works for Creative Services, providing feedback to our Creative Operations Leadership Team and look for solutions from the PM vantage point.
• Build strong working relationships with internal and business team members, establishing a role as a trusted resource and advisor

What you'll need:

• A minimum of 5-7 years of experience in a fast-paced agency or similar environment managing multiple creative projects simultaneously, with a proven ability to use analytical, innovative and quick-on-your-feet thinking to deliver major and minor projects on time and on budget
• File and asset management in a shared server/location, enterprise level project management software environment with strong understanding of required asset type by final deliverable
• Production Management (Print/Digital) experience; working closely with Design/Creative teams, and an understanding of the different specifications and processes for print and digital design production is highly preferred
• Recent experience with project management tool(s) that includes maintenance of key project details and budgets/estimates while managing assignments and schedules for team members
• Knowledge of abilities and limitations of Adobe Creative Cloud applications
• Experience with multi-channel environment: print, digital, presentation, photo, video, content management
• Experience managing design and creative process ensuring that the team provides both high-quality and cost-effective deliverables while upholding the client’s brand standards and acting as a brand steward
• Excellent attention to detail is a must as you will be responsible for quality control of assets
• Experienced with oversight of adjacent partner relationships, including Print, Media, Photography, Video, as well as ongoing vendor management
• Effective negotiation and problem-solving skills required
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintain composure in stressful situations
• Position may require travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. 
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