Marketing Operations Specialist
THE OPPORTUNITY:
This is a remote opportunity and is open to candidates that reside anywhere in the United States or Canada.
The Marketing Operations Specialist role is a key departmental resource that connects marketing strategies to actual results. You will be able to bring an analytical and structured approach to a dynamic group of marketing experts. The role features a wide latitude of experiences helping to organize and optimize every aspect of the marketing engine. This role will require hands-on execution of the following functions: automation, data management, process management, QA & testing, etc.
This is a fast-paced analytical role requiring impeccable attention to detail, the ability conceive and implement sophisticated workflows, expert Microsoft Excel skills, and experience working with marketing technologies.
The VelocityEHS work environment is dynamic, innovative, and entrepreneurial. We have a results-oriented culture that demands intelligence, teamwork, and follow-through. If you have these qualities, check out the details below and apply now.
PRIMARY DUTIES AND RESPONSIBILITIES:
Key Responsibilities include but aren't limited to:
- Marketing Automation
- Maintain and improve the existing marketing automation foundation: campaign process flows, nurture tracks, scoring triggers, lead management, and content asset repositories
- Work with digital campaign managers to launch campaigns, ensure reporting process are established, and make recommendations on potential operational efficiencies
- Produce and maintain reports, dashboards, and ad hoc metrics that support the daily functions of the marketing team
- Data Management
- Establish and maintain on-going detection and remediation projects to elevate data integrity over time
- Ideate, collaborate, and build new data sets to better support process workflows and reporting capabilities
- Identify and work to resolve potential conflicts resulting from duplication, disparity, or misattributions of records
- Process Management
- Maintain exceptional documentation surrounding reporting processes, data management, and testing results
- Help optimize departmental file management, communication, and project coordination workflows
- Assist in the development and maintenance of training assets for operational processes
- QA & Testing
- Support the QA analysis of marketing projects by identifying system and process discrepancies and coordinating with key stakeholders to resolve potential issues
- Provide analytical insights and help champion best practices in A/B and multivariate testing within marketing campaigns
REQUIRED SKILLS/QUALIFICATIONS/WORKING CONDITIONS:
Minimum Skills & Qualifications:
- Bachelor's degree in data sciences, marketing, or business (or equivalent relevant experience)
- 3+ years experience with CRM systems (Salesforce preferred)
- 3+ years experience with marketing automation systems (Marketo preferred)
- Experience with database management tasks: data harmonization, list manipulation, & quality assurance
- Highly proficient with Microsoft products: Excel & PowerPoint
- Possess an eager interest to learn and adapt to new technologies, processes, and workflows
- Excellent written, verbal, and interpersonal skills
- Strong ability to identify and solve problems even with missing or incomplete data
- Highly organized, the ability to multi-task, and meet deadlines on multiple projects at once
- Detail-oriented with a strong analytical mind
- Thrives in an open, collaborative environment and prioritizes company culture and teamwork
Preferred Skills & Qualifications
- Experience with website analytics (Google Analytics preferred)
- Experience editing html/css for both emails and websites
- Experience with BI tools (Power BI preferred)
- Experience with a service desk platform (Jira preferred)
Who is VelocityEHS?
VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. More than 10 million people rely on our innovative on-demand (cloud-computing technology) safety and compliance management solutions to do their jobs safely and protect the environment.
Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company, and offer each and every employee the opportunity to grow and reach their full potential.
What are the benefits and perks of working at VelocityEHS?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can review all our perks and benefits by visiting our career page!
- Generous time off programs
- Medical/dental coverage, retirement (with employer match), and parental leave plans for all family types
- Job shadowing programs and one-on-one coaching opportunities
- Tuition reimbursement for continuing education, advanced degrees, and certifications
- Remote-first and flexible work schedule to fit your family's needs
- Monthly stipend to make your home office more comfortable, productive, and successful
- Corporate wellness and personalized preventative mental health care programs
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected]
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunter and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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