Marketing Operations Specialist

How You’ll Support Our Mission

As a Marketing Operations Specialist, you will play an important part in the success of our revenue generating organizations. Your attention to detail and drive for success will be instrumental in supporting the development, execution, and tracking of strategic marketing campaigns and activities. At ESO, we are a data driven and therefore, you will ensure we always have a “source of the truth” established and readily available for action-oriented decisions.

Reporting to the Director of Revenue Operations you will be part of our Revenue Operations team based in our Austin office.

What You’ll Be Doing - the day to day

• Serve as key subject matter expert and provide ownership over the configuration, integration, and system administration for all Marketing technology stack applications
• Collaborate with marketing stakeholders to measure marketing performance, analyze effects of marketing efforts on pipeline and revenue through use of dashboards and regular reporting
• Identify and communicate actionable insights to Marketing and Sales stakeholders and leadership to drive pipeline and revenue generation
• Establish and maintain marketing playbooks to document processes.
• Collaborate with Sales Operations Specialist to ensure organizational interlock on key performance measures and activities

Who You Are - the essentials

• You are great at being proactive and persistent without seeming demanding when it comes to developing a great partnership across all teams
• Being inquisitive: you know you won't have all the answers, but you are not afraid to ask questions
• Data excites you. You are drawn to grasp who opened, who clicked, and most importantly theorize why users engaged to gain insight into the target audience
• You have a knack for translating data and insights into simple, easy to understand context
• You have hands on experience with Salesforce and Marketo understanding the required data flows to measure the success of our initiatives
• You have the ability to learn complex processes and systems in a timely manner; turning what you have learned into actionable productivity
• You put our customers first in everything you do
• 3+ years experience in Marketing or Sales Operations.

• At least 3 - 5 years of hands-on experience with Marketing automation tools (Marketo, Salesforce)

Who You Are - the desirables

• In-depth understanding of relational databases and systems integration in marketing and sales organizations (including CRM, marketing automation, website analytics, BI and enrichment tools)
• BA/BS in Marketing, Communications, or related field

Benefits & Perks

ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families.  For full-time employment you this includes:

• Competitive health plans (medical, dental, & vision insurance)
• PTO (starting at 20 days) & 12 company holidays
• 401(k) with company match
• Telemedicine service provided by ESO
• Savings accounts (FSA, HSA, DCA)
• Employee Assistance Program (EAP)
• Annual health and wellness reimbursement
• Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
• Paid parental leave, new child program, & flexible parental return-to-work options
• Casual office environments and unlimited office snacks and drinks

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 

In the spirit of ESO’s mission to “Improve Community Health and Safety through the Power of Data,” and in accordance with ESO’s duty to provide and maintain a workplace that is free of known hazards, ESO requires all United States (US) employees to be fully vaccinated against COVID-19, regardless of if you work remotely or in office unless a reasonable medical or religious accommodation is requested in a timely manner and approved. This policy will help safeguard the health of our employees and customers, as well as the community at large.

All offers are contingent upon a successful background check and compliance with ESO’s COVID-19 Vaccination Policy.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.