We are Route

Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created Route  — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. 

Route is on a mission to connect the world’s commerce. Through our network of +5 million Route App users and 15,000 merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s coolest direct-to-consumer brands to happy repeat customers.

Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.

Don’t just take our word for it! Discover what life at Route has to offer.

The Opportunity 

As a Marketing Operations Specialist at Route you’ll work in tandem with the Revenue Operations team to ensure B2B Marketing is able to make data driven decisions and that their campaigns are given the best chance of success. Through marketing tech stack administration and setting marketing processes you’ll become a critical part of helping B2B Marketing to drive merchant acquisition.

What you’ll do:

• Assist in managing and maintaining marketing tech stack (Hubspot, MadKudu, Bizible)
• Create forms, lists, emails, and automation to facilitate needs across marketing campaigns.
• Iterate on marketing data structure to have better visibility into marketing success and points of failure.
• Provide recommendations that enhance future campaign performance.
• Evaluate new technologies in conjunction with your manager to improve and optimize marketing and sales performance

What we are looking for:

• Previous working experience working in Marketing Operations or Sales Operations
• Minimum 1-year of experience working in Hubspot, Marketo, Pardot, or another MAP.
• Exposure to Marketing data and Marketing analytics
• Excellent organizational and time management skills
• Able to work cross functionally

Pay Transparency:  

Salary for this role: $77,000 - $107,000 Base + Bonus DOE 

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

Total Rewards:

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Equal opportunity for all:

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.