Box
Hybrid

Marketing Operations Manager

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WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 

WHY BOX NEEDS YOU?

The Marketing Operations Manager will work cross functionally to drive demand generation, improve campaign and productivity. The ideal candidate is an expert in problem solving but also has a business-oriented vision and is able to understand how operational roles solve everyday business needs. 

WHAT YOU'LL DO

  • Partner with marketers to design campaign plans and tactical strategies that ensure all build components of the campaign are aligned across impacted systems and teams

  • Running SQL queries for advanced segmentation requirements

  • Document and refine processes, programs and procedures to ensure team and campaign effectiveness

  • Monitor and report on effectiveness metrics related to marketing campaigns

  • Create and maintain templates that improve campaign efficiency and accuracy, including emails, landing pages, forms, segments, and reports

  • Educate marketing resources on how to achieve marketing objectives leveraging MarTech stack while upholding internal standards

  • Ability to identify & trouble shoot issues with campaign or data flow

WHO YOU ARE

  • Bachelor's degree or equivalent experience required

  • 5+ years of experience in a Marketing Operations, Demand Generation, and/or Marketing Systems/Technology role

  • 5+ years of hands-on experience with Marketo and Salesforce. Expert knowledge of Marketo is required

  • Strong verbal and written communication skills with the ability to translate business requirements into technical specifications

  • Expertise in strategizing and executing data-driven marketing initiatives in the email channel and other direct channels.

  • Very strong attention to detail, and ability to manage multiple projects simultaneously in a dynamic, fast-paced environment

  • Exceptional collaboration and technical aptitude, having worked with highly complex processes and a large MarTech stack

  • Inquisitive and process oriented with a focus on leveraging data to optimize campaign performance and systems efficiency for opportunity creation

  • Proficient with SQL queries & HTML

  • Strong knowledge of marketing techniques and campaign lifecycle

  • Demonstrated project management expertise, including the ability to accurately specify project timeframes, dependencies and risk factors

  • Marketo Certified Expert a plus!

  • Working knowledge of Iterable a plus!

BENEFITS  

  • Visit this webpage to check out all of our exciting benefits: https://join.collectivehealth.com/box

EQUAL OPPORTUNITY  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

Comprehensive healthcare benefits
Award-winning mental health, wellbeing and family support programs
Cutting-edge behavioral health services
Paid maternity and paternity leave
Award-winning fertility and family forming benefits
Equity award and an excellent Employee Stock Purchase Plan (ESPP)
Generous time off including holidays, 5 fresh air Friday's/Mental Health Monday's, your birthday and 3 days for volunteer time!
4 week, 100% paid Sabatical program for Boxers with 7+ years at Box!

Beyond Healthcare

Career Development
Employee Resource Communities
Fun @ Box: Happy hours, interest groups, sporting events, races and more
Meals & Snacks: daily meal stipends while in the office and stocked micro kitchens to keep you energized
Commuter Benefits for parking and mass transit
Gym Membership/wellness reimbursement and incentives: Activity, nutrition & health is a priority!
Monthly phone bill reimbursement
Employee Assistance - support and guidance for life challenges

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

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