Marketing Operations Manager at CareRev (Remote)

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CareRev is bringing the future of work to Healthcare! CareRev's mission is to build a sustainable future for healthcare professionals. CareRev is a modern marketplace platform offering professionals the freedom to choose how and when they work, tools and training to develop their careers, and personalized growth opportunities.

We are growing and so is our Marketing team! We are looking for a Marketing Operations Manager to support our Marketing department and other technical or internal teams as needed. You will be the subject matter expert for all marketing CRM tools, workflows and processes, and will also have a direct impact on company growth. You are driven by a fast-moving startup environment and very adaptable to change. You are a trusted advisor for the marketing team, a skilled Marketing Operations professional, focused on setting us up for growth.

What You’ll Do:

  • Serve as subject matter expert and point person for all Marketing CRM tools, workflows, and best practices
  • Set data hygiene standards for importing, exporting, updating, and cleansing data, monitoring data hygiene in and out of the marketing automation platform
  • Design and implement operations and automation strategies for lead management and list/audience segmentation for both Professional (B2C) and Facility (B2B) Marketing
  • Collaborate with GTM Operations/Enablement to create lead flow and scoring architecture
  • Analyze marketing and sales data for activity efficacy and improvement in leads
  • Guide the Marketing team on how to scale systems and processes effectively
  • Perform segmentation and analysis of prospect and customer groups for email marketing
  • Craft organized documentation and outlines for automation and operations procedures
  • Work with Sr. Marketing Analytics Manager to create and maintain metrics dashboards and deliver ROI reports to marketing leadership
  • Develop KPIs for marketing performance monitoring and provide recommendations that enhance future campaign performance and measurements
  • Write and uphold Marketing SOPs
  • Support Professional and Facility campaigns by creating and connecting landing pages, forms, workflows, lists, email, etc.

What We’re Looking For:

  • 5+ years of hands-on experience with marketing automation platforms and CRM
  • Bachelor’s Degree in Business, Technology, Marketing, or related field
  • Experience with Salesforce and HubSpot is a plus
  • Humble, creative problem solver
  • Excellent writing, presentation, and communication skills
  • Ability to take initiative and work both independently and collaboratively
  • Knowledge of marketing technologies and best practices
  • Knowledge of global email compliance regulations
  • Located in the United States

A Few Reasons to Consider Us:

  • 100% remote company
  • Comprehensive medical, dental, and vision benefits
  • Short term disability 100% covered by CareRev
  • Life insurance covered by CareRev
  • Paid parental leave
  • Generous paid holidays & unlimited PTO
  • 401K and company match
  • Office equipment stipend
  • Learning reimbursement program

CareRev is putting transparency, fairness, and trust back on the table. We deeply value changing the world for the better!  To date, CareRev has raised $50M in funding to further our mission. In addition, CareRev has a fantastic group of investors, including Transformation Capital, top Healthcare VC firms, Y Combinator partners, and alumni. 

We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

Washington State, Colorado and New York City Applicants ONLY: Please contact us directly for compensation information at [email protected] and include your Full Name, Job Name, and the City and State in which you reside. Please allow 48 business hours for a response. Applicants: PLEASE NOTE, this email is not for candidates to apply to jobs directly. Resumes sent via this email address are not in our Applicant Tracking System, and therefore can not be included in our recruiting process. Please Apply following the steps below. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ElmLanguages
    • ReactLibraries
    • JupyterFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SageMakerFrameworks
    • H2OFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ShortcutManagement
    • SlabManagement
    • WebflowCMS
    • SalesforceCRM
    • MulesoftCRM
    • SendGridEmail

An Insider's view of CareRev

How would you describe the company’s work-life balance?

CareRev has empowered me with the resources and flexibility to be successful. I am a serial work-a-holic! But I'm surrounded by a culture of family and self first. My work performance and growth are super important, but I value family and mom performance first. Here, I have the ability to focus on both when and how I need to. Forever thankful!

Jennifer

Talent Acquisition Manager

How does the company support your career growth?

CareRev is a culture of continuous growth and development. We are constantly growing our internal library of training and learning resources that help to increase the relevant professional knowledge and skills of our team members. We also encourage goal setting that aligns with both company and department goals as well as individual areas of growth

Aimee

Learning and Development Manager

What is your vision for the company?

My vision for CareRev is to create a world where healthcare professionals are no longer suffering from burnout. They'd be in the driver's seat of their career - working when and where they want, making extra money when they need it, and taking time for themselves and their families so they're energized to continue caring for others.

Will Patterson

Chief Executive Officer

What unique initiatives do you have that encourage innovation?

Constantly learning! Everyone is encouraged to learn and progress. CareRev supports this with an individual learning budget, book clubs, lunch and learns, a shadowing program & company organized events. As a manager it’s awesome to encourage education with folks and have 100% support from CareRev.

Leigh

Senior Engineering Manager

What are CareRev Perks + Benefits

CareRev Benefits Overview

CareRev is a forever fully remote company! We offer unlimited PTO, full health benefits package, and 401k + company matching. We offer an office equipment stipend and a learning reimbursement program for continuing education!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
We host weekly company wide yoga and meditation practice sessions!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Restricted work hours
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
We love hosting virtual themed Happy Hours!
Pet Friendly
Furry Friends are always welcome on calls! We have a dedicated slack channel just for them.
Recreational Clubs
Home Office Stipend for Remote Employees
We offer a $300 reimbursement for home office equipment!
Professional Development Benefits
Job Training & Conferences
CareRev offers an annual $1,500 for learning reimbursement to active full-time team members to support our team members educational and professional development journey.
Tuition Reimbursement
Through our learning reimbursement program, full-time team members are eligible to be compensated for continuing education up to $1,500 annually.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
CareRev offers a Learning Reimbursement Program, designed to financially supplement team members’ continued learning in areas that will empower them in their current role or to pursue another.
Customized development tracks

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