Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator.

About You:

You are data-driven with a strong understanding of business dynamics and how marketing supports the business strategy. You’ve been described as a dynamic, proactive, and decisive professional who exhibits business process knowledge, possesses a broad-based operational perspective, and provides solutions for strategic issues. You understand how to connect strategy and operations - both processes and marketing systems, to drive outsized impact. Leading and influencing other leaders comes naturally to you, and you enjoy all types of collaboration.

What skills do I need? 

• 6+ years of relevant experience in a Marketing or Business Strategy Role
• Strong familiarity with marketing and sales technology
• Excellent research, project leadership, and data analysis skills
• Unyielding focus on quality results (analyses and deliverables)
• Success and comfort operating in an unstructured environment and leading through ambiguity
• Ability to build strong relationships and interact with all levels of the company, including executives and senior leadership
• Ability to meet tight deadlines
• Ability to dive into detail when needed

Key Responsibilities:

We're looking for a sharp, analytical thinker who is comfortable creating structure and paving paths through ambiguity to meet ambitious growth objectives. The Marketing Operations Lead & Chief of Staff will have the ability to multi-task and deliver on several projects in a fast-paced, high-visibility setting. This role will require significant engagement with leaders across the Marketing & Sales Team and broader organization.

• Manage an external marketing operations agency, and a lead and grow a high-performing internal team. 
• Lead program management, working across the marketing leadership team on strategic initiatives, process development, and critical cross functional projects
• Run marketing analytics and marketing technology strategy - designing reporting, ensuring accuracy and best-in-clas orchestration
• Develop marketing model and budget in collaboration with the Head of Marketing, Commercial leaders, GTM Ops and finance teams. 
• Own ongoing updates and analysis on performance to goal and iterations on the model
• Directs leadership and operational communications to key audiences and stakeholders, as well as writes and prepares business-wide communications
• Prepares and consolidates leadership dashboards and reports, guides development reporting requirements in line with marketing goals and objectives
• Create and lead the overall marketing operations vision and strategy with the ability to communicate impact to the business.
• Build and maintain the marketing technology stack, with a focus on constant optimization and improvement to meet the needs of the business. 
• Develop operational processes for the marketing operations function and implement processes for handling new projects and requests.

Key Collaborators:

• Growth Marketing, Demand Generation, Product Growth, GTM Ops, Finance

This is a hybrid role based in Somerville, MA

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We are building a strong, diverse team that values hard work, families, and personal well-being. 

Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Commuter Benefits, Parental Leave, and 401k
• Hybrid work model and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.