Marketing Operations & Insights Specialist at Deloitte (Washington DC)

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Marketing Operations & Insights Specialist

If you're a marketing professional who sees the world differently, finds opportunity where others don't, and keeps a pulse on the next big trends, then become our partner in game-changing B2B marketing. Join the Marketing Operations, Analytics & Insights team within the Consulting Marketing organization to enable innovating and delivering best-in-class marketing to our clients.

The Team

Deloitte Consulting Marketing translates our internal business strategy into external marketing strategy, creating demand for Deloitte's transformative services. We develop cutting-edge marketing approaches, creative assets, and unique campaign experiences that engage our clients, deliver on the strategy of our businesses in the marketplace. and capture the hearts, minds, and loyalty of our clients. We are evolving our marketing organization and continuously revolutionizing capabilities to drive Consulting business growth.

Work you'll do
  • Support mission-critical activities focused on optimizing Marketing's structure, improving operational efficiencies, and driving impact
  • Process design - Contribute to designing processes for strategic marketing planning, operations, and insights to support Consulting Marketing's vision and direction
  • Process documentation - Support the development and maintenance of process documentation, job aides, insights reports, and other standardized approaches that align best across marketing strategy, campaigns, and lead management
  • Process improvement - Work with insights, operations, and analytics teams across the organization to meet evolving business needs, share best practices, and continually strive for excellence
  • Champion processes - Train marketing team on standardized processes and influence organizational adherence to standards
  • Collaborate - Work with Marketing Operations, Analytics & Insights team members as well as marketers and creatives to design solutions and achieve goals
  • Conduct analysis - Analyze market and internal data to develop marketing reports and dashboards that help translate data into actionable insights that will be used for market assessments, business go-to-market planning, account strategy planning, etc.
  • Ongoing learning - Continually grow knowledge base by by proactively researching and exploring Marketing operations and insights trends, KPIs, and efficiency measures
  • Innovation - Help increase the team's value add by actively contributing to developing new solutions to improve the team's impact on Marketing and the business
  • Operational support - Own and execute centralized marketing operations activities such as invoice processing, risk approvals and management, etc. to drive efficiencies; Assist with ongoing operational and insights activities across the organization including capacity/SOW management, budget tracking, KPI reports, etc.

  • 2-5 years professional experience in marketing, operations, or insights related field
  • Bachelor's degree
  • Experience in process mapping, conducting quantitative analyses, and operational reports
  • Proven ability to support multiple, simultaneous workstreams under deadline pressure
  • Established ability to learn new tools and technologies
  • Demonstrated attention to detail, commitment to continuous improvement, and focus on excellence in work product delivery
  • Limited immigration sponsorship may be available.Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Experience building and maintaining strong relationships with a diverse set of people
  • Experience in marketing technologies (e.g., CRM, Demand Generation, DAM) and dashboard building (e.g., Tableau, Excel) is a plus
  • Flexibility/adaptability - comfortable working with ambiguity and continually evolving priorities
  • Creative problem solver and strategic thinker who can iterate to drive results
Work location is flexible.



More Information on Deloitte
Deloitte operates in the Consulting industry. The company is located in New York, NY. Deloitte was founded in 2022. It has 344137 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 12 open jobs at Deloitte, click here.
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