Marketing Operations Director at Paradox (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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Do you love the challenge of helping a high-growth company grow even faster?

Are you passionate about leveraging marketing tech and systems to drive results?

Is your superpower creating digital experiences that support and empower the client journey?

At Paradox, we believe when you get the people thing right, you can build teams that change the world. We're helping organizations around the globe reimagine hiring with our first-of-its-kind recruitment technology. From our AI assistant, Olivia, to our best-in-class hiring assessments, Paradox is laser focused on building world class products and a team that our clients love. We work with companies like Unilever, McDonald's, General Motors, CVS Health, and Lowe's, and our high-performance culture and triple-digit growth have been recognized in the top 100 of Deloitte's "Fast 500" technology companies, no. 225 on the Inc 5000 list of fastest-growing private companies, and as a Forbes Best Startup Employers (two years in a row). And we're just getting started. We're looking for top performers who have a track record of success and want to build a company and create the future together. 

We're looking for a Marketing Operations Director with a unique blend of analytical and creative skills to help scale our marketing team and grow our business. You'll be a critical member of our team, working alongside world-class growth marketing professionals laser focused on executing end-to-end campaigns that drive demand for Paradox's solutions and create deeper relationships with our clients. This is an exciting opportunity to have a direct impact on the growth of Paradox, owning the mechanics of our marketing engine - spanning technology, process development, and marketing analytics.

Sound like your dream job? We want to hear from you! 

As a Marketing Operations Director, you will:

  • Be responsible for the marketing ops roadmap, ensuring marketing technology is evaluated, selected, implemented and customized to meet the needs of our go-to-market teams
  • Produce reporting and dashboards that deliver critical insight into marketing performance for functional teams spanning marketing, sales, client success, and finance
  • Track and report on the entire marketing funnel, including lead volume and velocity, conversion to opportunity, and win/loss by tactic; ensuring reporting can be easily analyzed by key dimensions such as segment, vertical, and channel
  • Partner with our agency and internal teams to develop growth strategies specific to key segments and verticals
  • Continually simplify systems and processes, limiting one-off customization and over-engineered processes
  • Build out our Marketing Operations function with the right people, process, and technology to help Paradox scale

Experience & Skills Required:

  • 8+ years of relevant experience in operations, digital marketing, demand generation, and/or growth marketing
  • 3+ years experience as a system administrator of at least one core sales or marketing platform
  • Deep expertise in Salesforce, marketing automation systems (Hubspot preferred) and a range of other marketing and sales platforms, such as Terminus, Outreach, and Showpad
  • Previous experience at a high-growth software/SaaS company
  • Track record of successful partnerships with go-to-market teams and sales/revenue operations counterparts
  • History of high achievement and driving big impact results in marketing & sales
  • An innate desire to help clients find solutions to real problems
  • Previous experience at a high-growth software/SaaS company
  • Ability to work from one of our Paradox office locations preferred (Scottsdale, Chicago, or Baltimore) 
  • Authorization to work in the United States

Why you should work at Paradox:

  • Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best!
  • Ability to make a big impact on a growing organization and drive your own growth
  • The opportunity to be part of the team building the next big thing in recruiting technology
  • Internal and external professional development, coaching, and continuous education opportunities
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