Job Description As a Marketing Delivery Associate, you will be responsible for management and oversight of all Merchant Services acquisition and engagement offers. You will also be responsible for reporting, analyzing data, and process improvement.
Responsibilities

• Day to day support for all Merchant Services marketing campaigns, including campaign setup, approval and offer fulfillment
• Perform analysis using SAS and SQL in UNIX environment. Create, review and implement SAS programs to identify, validate and fulfill marketing incentives for new and existing customers.
• Maintain and enhance the source code and process flow for the department's SAS production environment. Create self-service dashboards that provide data driven marketing insights. Develop and implement new automation procedures for ongoing technical operations.
• Manage and maintain tools to facilitate campaign management and offer fulfillment. Provide recommendations for implementation of new standards to facilitate consistency and communication within the department operations.
• Evaluate and determine required data to support approved marketing campaigns. Build end-to-end process, including day-to-day activities working with campaign and offer fulfillment teams.
• Partner with product and technology to extend the offers platform.

Requirements

• Strong analytical, prioritization, organizational, and time management skills
• Problem solving / issue resolution skills as well as customer service skills
• Team player with the ability to work productively within a group or as an individual
• Excellent verbal and written communication skills
• Proficient using Microsoft Project, Word, Excel, and PowerPoint
• Experience with SAS, SQL, or Python a plus
• Bachelor's Degree (Computer Science preferred) or equivalent experience preferred

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.