Bounteous is looking for an experienced Manager, Marketing Innovation to join the Customer Marketing Strategy team who has a stellar track record in enterprise level technology platform leadership. This positive, forward-thinking team member will consult with customer / channel experience and lifecycle design to guide clients and internal teams to select and adopt enterprise technology that drive long term client business goals.

As a Manager, Marketing Innovation you will play an important role in terms of collaborating with marketing strategy, business development, enterprise partnership, technology implementation & marketing operational teams to determine the right technology that meets client needs.

Role and Responsibilities

• Identify, select and support enterprise marketing technology across omni-channel campaign design with competency and best practice.
• Develop repeatable RFI and discovery questions to enable rapid client solutioning engagements.
• Research client's digital ecosystems, enterprise products & capabilities/services to provided guided strategic recommendations on tools to enable client goals.
• Bring strategic ideas to the table and innovate with team members on approaches to improving customer experience.
• Be aware of and articulate industry technology trends, new product releases, and product roadmaps. 
• Ownership and guidance of marketing technology recommendations across new and existing client accounts. Deliverables could include, but not limited to:
• Website content personalization platform selection.
• Email/SMS/Push/Social channel platform selection. 
• Provide POVs on new channels and enterprise & bespoke technologies, with the ability to be persuasive to clients.
• Deliver phased C/W/R technology roadmaps aligned to client operational and aspirational goals.
• Learn from leaders and influencers to guide the team competency in the right direction.
• Teach others on the team to lead and grow in new ways
• Be Reflective by sharing the things they hear that the team should know in order to be successful. 
• Define account quality standards in collaboration with other marketing practice, strategic insights, client services and project management leaders.
• Implement best practices and directing competencies.

Preferred Qualifications

• Strong leadership experience with marketing product vendor selection and recommendation.
• Deep experience with enterprise digital marketing & social products and platforms including Adobe Campaign Classic/Standard, Salesforce Marketing Cloud, Message Gears, Send Grid, Klaviyo, Facebook, and others.
• Experience & knowledge of enterprise website personalization, including Google Marketing Cloud, Google AdWords/Analytics, AEM, Adobe Target, Aquia Personalize, and others.
• Strong understanding of loyalty solution platforms that include individual offer management and other loyalty mechanics.
• Preference given to candidates with experience & working knowledge of enterprise MarTech, including current Adobe Experience Cloud (AEP, ACC/ACS, Target) and Salesforce Cloud (SFMC, SF Commerce Cloud), products. Active certifications are preferred.
• BS/BA in Management, Marketing and E-Commerce, Digital Marketing, Computer Science, or equivalent work experience.
• Strong interpersonal skills, overall responsiveness, and strong written and oral communication.
• Strong experience in solution design.
• Can collaborate and engage Technology delivery teams with ease. Cross discipline teams include Platform implementation, Data Analytics, Experience Design, Quality Assurance and more.
• Experience with contextual marketing solutions.
• Experience working at a digital agency, with multiple competing clients & deliverables.
•  Exceptional problem-solving skills
• Superior organizational skills
• Some familiarity with SQL, HTML, JS, CSS, APIs
• Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
• Has experience quickly learning the capabilities of new technologies and identifying realistic use cases of the technology
• Ability to be comfortable progressing work with ambiguity and incomplete knowledge.
• Has the mentality of an Autodidact.

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If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.