Our mission is to enable any seller to delight their customers with fast and cost-effective fulfillment.

Lifecycle Marketing Manager at Deliverr (Remote)

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Our Mission:
Large marketplaces like Amazon have trained us to expect products delivered to our doorsteps within 1-2 days at no extra cost. As a result, millions of sellers on other marketplaces are falling behind, unable to cost-effectively deliver products to their customers. Our mission is to transform the $8-12T fragmented and outdated logistics industry, and build an intelligent, asset-lite network that enables any online seller to offer fast, affordable fulfillment.
Our Team:
How we arrived at Deliverr is different - we are violinists, economists, ex-consultants, journalists, and more. What unites us together is the Deliverr factor: a bias for action, curiosity, and entrepreneurial ownership. We're looking for intelligent, driven, and passionate people to help make our vision a reality. We're based in the heart of San Francisco and building teams around the globe - backed by leading Silicon Valley venture capital firms. If you are excited about joining a people-first company that is driven to power the future of online retail, - we're looking for you. Are you ready?
As a Lifecycle Marketing Manager , you will own automated CRM flows to drive merchant acquisition and lifetime value. You will develop a deep understanding of our merchant segments and have a strong empathy for their business needs. This will enable you to create tailored workflows for each segment - empowering merchants with the knowledge and resources they need to grow with Deliverr. You will put our merchants first by sourcing, developing, and sharing content that is highly relevant to each segment and their respective life-cycle stage.
You will work cross-functionally across marketing, sales, data science and product. For instance, you will work closely with the content marketing team to source material for your tailored email campaigns. You will also collaborate with the sales team to optimize touchpoints with our merchants and streamline messaging.
What you'll do:
  • Own merchant communication strategy across email, in-app messaging, and other mediums to convert signups to active merchants on Deliverr.
  • Build in-depth personas for each merchant segment through interviews, primary data analysis, research on industry trends, and collaboration with sales/marketing teams - you will have deep empathy for each segment's business needs and what content they need to help grow with Deliverr.
  • Craft highly tailored communication workflows to drive merchants through each onboarding stage and enable a delightful onboarding experience.
  • Identify drop-off points in the merchant acquisition and activation flows and develop approaches to address them.
  • Continuously run A/B testing to optimize email messaging and content.

What we're looking for:
  • 5+ years of validated experience developing email marketing programs at a high-growth startup or technology company.
  • Degree in marketing, digital communications, economics or similar field.
  • Hyper-aware of email marketing trends, best practices, technologies, and various privacy laws.
  • Experience working with Hubspot and other CRM tools for automated email campaign execution.
  • Strong data-analysis skills with MS excel including pivot tables, vlookups, etc.
  • Strong experimentation toolkit, with experience developing and executing A/B tests.

Bonus points for:
  • Experience executing B2B lifecycle/email marketing campaigns
  • Experience creating reports with SQL.

Deliverr is featured in LinkedIn's 2020 Top Startups List!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or any other legally protected status. Deliverr is committed to providing reasonable accommodations for candidates with disabilities through the hiring process.
Comprehensive benefits for hard working teams.
You'll have a tough challenge to tackle, so we make sure you're covered!
Catered Meals
401k Plan
Commuter Benefits
Gym Benefits
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Candidate Location Eligibility:
Chicago, IL
San Francisco, CA

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • ZoomInfoLead Gen

What are Deliverr Perks + Benefits

Deliverr Benefits Overview

We have great benefits to make your life easier so you can focus on what you're best at!

Check out our benefits below:

Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks

An Insider's view of Deliverr

How would you describe the company’s work-life balance?

Deliverr's work-life balance is the best I've experienced. The company is extremely flexible and how you structure your day is up to you. As long as you're able to attend core team meetings and achieve your deliverables, how you work and when you work is flexible.

Laura Dobson

Business Operations & Strategy

What projects are you most excited about?

Deliverr is launching a same-day delivery operation in Chicago for beauty & wellness products. It'll bring Chicagoans a premium buying experience from the comfort of their homes. As the Operations Manager, I spend most of the day in the details of each order to ensure Chicagoan's are getting the products they need, exactly when they want it!

Molly Chamberlin

Operations Manager

How has your career grown since starting at the company?

Deliverr has given me the opportunity to grow outside of just the Operations sector. By working with Engineering, Growth, Support and Data Science, I have been able to expand my knowledge base by learning how our systems communicate and flow together, collaborate on different marketing strategies and understand customer experience and engagement.

TIm Bax

Regional General Manager

What projects are you most excited about?

At Deliverr, we get to work on many exciting projects. Understanding sellers needs and being responsive with meaningful features that can make their experience smooth is satisfying on many levels! More excitingly, we can get first hand feedback and understand why every change, or update is made. You’re part of the whole thrilling cycle!

Alaa Yousef

Frontend Engineer

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