About Opendoor
Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.
About the Team
We’re seeking a dynamic Lifecycle Marketing Manager to join our Growth team and take our customer experience to the next level. As Lifecycle Marketing Manager, you will help develop the strategy and build and manage our customer nurturing and re-engagement experience across email, push, and SMS. This person should be able to develop an experience that delivers relevant content and delights our customers while at the same time driving conversion and revenue for the business.
Role Responsibilities
- Build and manage sophisticated nurture programs for leads and customers in various segments and stages of the funnel
- Set up effective promotional, transactional, lifecycle, and triggered campaigns that drive growth, retention, and winback
- Collaborate on content strategy and drive the content creation process, working cross-functionally with our copywriters and design team to move projects forward
- Regularly report on key lifecycle marketing KPIs and campaign performance, making recommendations on how to continuously build upon the program
- Establish rigorous AB testing processes to test creative design, content, email cadence, and timing to constantly improve performance
- Partner with our Customer Experience and Product Marketing teams to uncover customer insights and develop more tailored experiences for our customers based on these insights
Skills Needed
- 2-5 years experience in lifecycle email marketing or CRM, preferably in a startup context.
- Self-driven and motivated to work in a fast-paced, dynamic environment
- Knack for writing or collaborating on great copy; subject lines are your jam
- Strong analytical ability with test and learn mentality.
- Previous experience with marketing automation software
- Intense curiosity about data and the insights it holds about our customers
- Comfortable editing HTML.
Bonus points if
- Ability to query using SQL
- Experience working with Iterable
For CO Residents Only, and in accordance with C.R.S. Sec. 8-5-101 et seq., the estimated base salary range for this role is $88,000 - $132,000 per year. The estimated range is meant to reflect an anticipated salary range for the position in question based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and other available benefits, please speak to the recruiter if you decide to apply for the role and are selected for an interview.
#LI-Remote
#LI-CV1
More About Us
To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.
We Offer the Following Benefits and Perks
• Full medical, dental, and vision with optional 85% coverage for dependents
• Flexible vacation policy
• Generous parental leave
• Paid time off to volunteer
Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor Values Openness
Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.