Lead Brand and Experience Strategist

+80 more | Remote
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Why Bounteous:

With 6x growth over the past 5 years, Bounteous has become a trusted digital innovation partner to some of the world's leading brands, as well as a magnet for top digital talent. Bounteous has accomplished this growth while doing very limited marketing, delivering solid work for clients, fueled by its vibrant, human, and high-performing, award-winning company culture.

Joining this team gives you a first-row-seat at the frontier of a truly digital native fast-growing consultancy that is creating a unique “next generation” firm for the digital age. It doesn’t have the “old/bad habits” of the traditional/legacy agencies. Collaboration, accountability, supportive, diversity and inclusivity, enabling personal growth is in our company’s DNA, and a value shared across the board.

We’ve recently announced Bounteous has a new investment partner, New Mountain Capital. NMC is the ideal partner for our next phase of strategic growth and will enable us to pursue our vision to become the preeminent, independent digital consultancy, #globally.

 

How This Role Fits Into the Big Picture:

We believe experience and brand strategies are two sides of the same coin – one cannot exist without the other. This team sits at the center of customer insights, competitive landscaping, first party data analytics and experience design, and culminate those intel to create brand strategy with experiential principles that sets up digital experience transformation. We cut the extra brand “fat” and get to what matters most in brand and experience strategies – branded experience principles – faster, and guides differentiated and ownable experience creation. This role will work along side our researchers, analysts, experience designers, technologists, and other strategists, in a highly collaborative, multidisciplinary team, to drive impact for our clients.


What Your Day-to-day Will Look Like

  • Lead large and high complexity project engagements for Fortune 500 clients across a range of industries and project types
  • Participate in, direct, inspire, and lead cross-functional teams (strategy, insights, design, technology), providing effective team collaboration, direction and guidance
  • Act as a trusted client partner and brand and experience strategy expert, relied on for strategic POVs
  • Understand and incorporate complex business, strategic, and technical requirements into engagement outcomes
  • Design and facilitate successful presentations and workshops for senior executive level clients
  • Contribute to business development activities from opportunity qualification, to designing project approach, pulling together time and resource estimation to preparing strategic perspectives in creating proposals and winning work 
  • Drive thought leadership in brand and experience strategy by writing blog posts and articles 
  • Inspire and develop the skills of junior team members
  • Lead development of new brand and experience strategy practice IP, tools and processes

What You'll Need:

  • You are equal part a strategic thinker, a craftsperson of your discipline, and a pragmatic doer. Have a growth mindset, resourceful and agile.
  • Undergraduate or graduate degree in marketing & communications, service design, strategic design, innovation strategy, business administration, or a related field
  • 7-10 years experience in agency/consulting or client side
  • Digital brand or experience agency/consulting experience is considered a strong asset
  • Proven experience in building brand and or experience strategy based on rigorous customer and market research learnings - is fact based and insights driven
  • Expert understanding of cross-functional resources and building effective teams
  • Strong client leadership and facilitation skills with the ability to command and guide a room
  • Diverse strategic skill set spanning industry categories, experience in both B2B and B2C a plus
  • Proficient in creating segments, personas, design principles, customer needs based experience maps, ecosystem maps, user journeys, service blueprints, and rapid prototyping methods
  • Conversant in the principles and practices of human-centered design and design thinking, including qualitative research methods (e.g., in-context interviewing) 

  • Note: even if some of the above doesn’t exactly fit you like a glove, if this sounds like the kind of team you want to be part of, please still reach out! 

#BI-Remote

#LI-Remote


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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


Bounteous is willing to sponsor eligible candidates for employment visas.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • DrupalLanguages
    • MagentoLanguages
    • AEMLanguages
    • ReduxLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ShopifyCommerce
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • Adobe CampaignLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Bounteous

What are some social events your company does?

My favorite events include a Summer in Winter themed party we held at the Studio, Peak, Peach and remotely all simultaneously. Those attending remotely, zoomed in with festive attire we sent in packages that included drinks/food/favors we had them on the big screen TV so they can view everyone and participate in games.

Markel Lewis

People Experience Advisor

How do you collaborate with other teams in the company?

Whether attempting to gain alignment, provide information, or have a difficult conversation, I feel it’s important to approach every situation with empathy. We may each have different priorities, but remembering there’s a human on the other side of the screen or affected by your decisions goes a long way toward fostering collaboration.

Catrina Ahlbach

Chief of Staff (Tech)

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Creating a remarkable team member experience goes beyond benefits and rewards – but let’s be honest, they matter. That’s why we’re committed to building a culture of growth, support, and belonging across our global community so amazing people (like you) can thrive every day. Being the best version of yourself is made possible with a healthy lifestyle. We cover 100% of your medical insurance premiums and 65% for any dependents. Choose from a variety of plan options for medical, dental, vision, life insurance, and more that suit yours and your family’s needs. In addition to your physical health, time away from work is important for your mental health. Our ‘Take What You Need’ paid time off policy empowers team members to balance business and personal demands in a healthy, flexible, and supportive way. As an added bonus, when summer rolls around you can get a head start to your weekend with Summer Fridays. As for your financial wellbeing, we offer 401(k) retirement plans through Charles Schwab with a contribution match up to 3% of your annual salary.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

From day one your growth is encouraged and supported with mentorship and development opportunities. Learning & Development is a shared accountability among Team Members, Career Coaches, and the Organization. Your learning journey may include a mix of on-the-job experiences, networking exposure, and education opportunities. To further support career growth, team members are eligible for financial aid for ongoing training, courses, certification, and conference opportunities aligned with their role and the direction of their team.

You are empowered by belonging with an inclusive, people-first culture. Team member networks, our version of employee resource groups (ERGs), hold space for individuals and allies with shared identities, interests, and passions. Our resource groups celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, sustainability, and more.

Lastly, you’re encouraged to work how and where you perform best. We acknowledge that not everyone thrives with a 9 – 5; find a schedule that works for you while honoring team and client commitments.

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