As an Internal Communications Manager, you will work with EPAM clients as a results-driven communicator helping clients assess and develop internal communications strategies and programs. As each engagement is based on specific client needs, the role may range from building internal communications programs from the ground up to assessing existing programs and making recommendations for improvements. It is therefore important that you are ready to bring your business knowledge, creativity and the full breadth of your writing skills to implement programs.
Req.#320499905
WHAT YOU'LL DO

• Structure, prioritize, and scale clients' internal communications programs
• Consult with clients to understand their current state of internal communications, assessing and auditing existing processes, pain points and outputs
• Work closely with stakeholders to make recommendations for improvements and implement those changes
• Define quantifiable success metrics and OKRs
• Understand creating and managing a wide range of internal and communications content including newsletters, emails, narrative content, presentations, scripts, creative briefs, business communications, etc
• Develop style-guides, templates, and standards for the delivery of content
• Develop the information architecture of client knowledge management platforms, ensuring that information is easily findable, usable, and up to date
• Conduct research with employees and provide recommendations to inform internal communications strategies
• Measure, evaluate and continuously improve effectiveness of programs

REQUIREMENTS

• At least 8 years' experience in internal communications and/or marketing
• Excellent communication, collaboration, researching, and interviewing skills
• A deep understanding of storytelling and capturing reader attention
• Ability to learn unfamiliar subject matter quickly and write about it authoritatively
• Flexibility in writing style and preference, across a range of channels including (but not limited to) video scripts, email, newsletter content, and interviews
• Enjoy distilling sophisticated information into simple, easy-to-understand messages and have a passion for storytelling
• Have experience building robust communications programs and plans

NICE TO HAVE

• Experience with Knowledge Management platforms
• Project management and problem-solving skills, with the ability to work collaboratively across multiple departments

WHAT WE OFFER

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance

ADDITIONAL

• A COVID-19 vaccination may be necessary and when applicable, specific details will be discussed during the interview process which may include providing proof of vaccination. For candidates with exceptional circumstances that prevent them from getting the COVID-19 vaccine, we will offer alternative reasonable accommodation, where possible, which should be coordinated by your recruiter and discussed directly with an HR Representative
• This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process

ABOUT EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential