Job Description Overview:
The Home Lending Marketing team is seeking a highly effective marketing associate to support the execution of Acquisition and Customer Retention campaigns. The ideal candidate will have exceptional collaboration and campaign execution skills across multiple tactics including print, email, digital marketing, and more. The Home Lending Marketing Senior Associate will partner across multi-functional teams and coordinate all aspects of the campaign execution including strategic direction, list needs, execution steps, and control steps. The Senior Associate must be able to manage and meet deadlines and adjust to changing priorities and direction. This individual will need to confidently drive the campaign messaging, ensuring the output is on brand, customer focused, and aligned with the strategy.
Home Lending Marketing, Senior Associate
Responsibilities include:

• Collaborating with marketing strategy managers to execute programs once business cases are approved
• Managing multi-channel marketing execution from concept development to delivery: mail, email, online ads/landing pages, collateral, flyers, event materials, and more
• Working across multifunctional teams, such as:
  • Internal and external agencies on creative development and execution
  • Legal, Compliance, Fair Lending, Product and Risk for approval of content
  • Print/Production/Fulfillment Agencies (and or liaison)
• Managing campaigns to ensure initiatives are on-strategy, on time and within budget parameters
• Thinking critically and making recommendations for campaign improvement based on results
• Contributing innovative and creative ideas as well as best practices
• Optimizing campaigns to improve results, efficiencies and reduce costs

Qualifications:

• 4-year college degree
• Strong knowledge of and 7+ years of experience in direct marketing/project management is required. Experience should include: Consumer and Mortgage marketing experience; managing large-scale campaigns including mail, email and digital
• Agency/vendor management experience
• Knowledge of database marketing principles, segmentation, testing and results measurement
• Willingness to roll up your sleeves and manage the details of marketing project execution including following process and adhering to strict controls
• Ability to manage multiple initiatives simultaneously and work well under pressure and tight deadlines
• Strong relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
• Creativity and innovation with a focus on constant improvement
• Excellent written and oral communication skills
• Specific experience in financial services and/or agency-side experience is a plus

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.