Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Head of Media Strategy and Planning

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Chewy is hiring a Head of Media Strategy & Planning to amplify all our brand marketing campaigns. Chewy marketing spend has scaled to over $500MM/year and is a big input to our 20MM+ Active customers. We are seeking a senior leader who can drive strategy and execution of brand marketing campaigns, lead a high bar team of traditional and digital media buyers, and demonstrate excellent creative judgment & intuition. You will be a key decision maker on not only the marketing channels and level of spend, but also the creative that resonates with customers in each channel. This leader will own developing media plans and work with multiple stakeholders across marketing and Chewy. The impact of this role is significant and broad, accounting for several of our KPIs.

The ideal candidate is a passionate consumer marketing leader who has a track record of achieving (and measuring) great results through innovative marketing programs across all types of mid and upper funnel channels (e.g., Linear, CTV, Audio, Display, Social). You must be adept at direct to consumer marketing and have successfully implemented traditional and digital media plans that fuel customer awareness and consideration. You will be known for trying new things and not working exclusively within the box. To be successful in this role, you must be, 1) a subject matter expert on media strategy including inhouse/agency structure, negotiations, and data driven decisions, 2) a strong communication and backbone skills to influence senior leaders, 3) a leader who can build a world class team, and 4) passionate about pets.

What You’ll Do:

  • Own development and communication of the long-term vision, goals, and roadmap for media planning
  • Build a best in class Media Strategy & Planning team and design an org structure that may include a hybrid in house + agency relationship
  • In partnership with Marketing and Business leaders develop budget allocations across media, iterate on media mix scenarios, and deliver effective media plans
  • Analyzing syndicated and proprietary data to determine the optimal media vehicles, reach, and frequency for influencing our target audiences
  • Review of media buys and post analyses in close coordination with our Analytics team to ensure that media plans are maximizing ROI and achieving marketing goals. Drive a test and learn mindset
  • Ability to conceptualize and execute projects, with strong bias for action, ability to prioritize and meet deadlines, and exceptional attention to detail

What You’ll Need:

  • 10+ years of media agency or in-house agency experience, 5+ years managing teams
  • Proven track record in attracting, developing, and motivating talent. Ability to continually raise the bar and leading teams to achieve results in a fast-paced environment
  • Deep knowledge of media and the ability to develop comprehensive media plans including identifying target audiences and developing targeted campaigns
  • A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products
  • Comfortable presenting ideas to senior level leadership, balance feedback with backbone to deliver the best plan, and quick to apply any changes

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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