JPMorgan Chase
Dallas-Fort Worth, TX

Head of Core Payments Product Marketing Executive Director, J.P. Morgan Payments at JPMorgan Chase (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description Job Description
J.P. Morgan is seeking a talented Head of Core Payments Product Marketing Executive Director for the Payments business - one of the most exciting and rapidly changing areas in the entire financial services industry.
The Head of Core Payments Product Marketing Executive Director is responsible for creating, leading and delivering end-to-end marketing plans for a portfolio of leading global payments products and solutions. Working in close partnership with product and sales executives and the broader marketing and communications team, this person is responsible for educating and equipping the organization with integrated go-to-market plans and storytelling.
The Head of Core Payments Product Marketer will lead a team of talented marketers and take ownership of integrated marketing strategies across a portfolio of global payments products and solutions by developing a deep understanding of our strategic business objectives, positioning and suite of offerings - and using that expertise to create differentiated, audience-focused messages that are activated across the right channel mix.
This role will provide an experienced and curious product marketer the opportunity to create and take ownership of end-to-end marketing strategies, apply "big-picture" marketing ideas to spark internal and external engagement, and ultimately, simplify complex and technical concepts to J.P. Morgan prospects and clients. The Product Marketer will join a collaborative team that values a sense of humor, an inclusive mindset and challenging the "status quo."
Responsibilities:
  • Drive and lead integrated go-to-market strategies for a portfolio of global payments products and solutions, activating them across the right channel mix.
  • Lead, mentor, coach and grow a team of talented marketing professionals
  • Collaborate and influence cross-functional marketing teams to deliver strategic messages and content through relevant internal and external channels.
  • Partner with business leads to align marketing plans to strategic business objectives and milestones, meeting regularly with key stakeholders to gather input, feedback and measure success.
  • Become the subject matter expert for the portfolio of products and solutions you support, embodying "one message, multiple messengers" to educate, equip and excite the field.
  • Quickly build strong relationships among product and sales teams in a highly matrixed and geographically dispersed organization.
  • Create meaningful, relevant and compelling narratives for target audiences, supported by tangible proof points.
  • Project manage your book of work, proactively provide updates to team and partners.
  • Utilize market trends, competitive and customer research to shape how we position our solutions in the marketplace.
  • Manage controls and procedures in accordance with compliance requirements.

Qualifications:
  • 10+ years of relevant product marketing experience.
  • Experience in financial services, fintech, technology or related spaces preferred.
  • Demonstrated experience leading go-to-market strategies including execution of tactics in a business-to-business marketing environment.
  • High degree of intellectual curiosity and capacity to connect the dots, synthesize complex information gathered from desperate sources and drive results under deadline.
  • Excellent EQ and relationship skills, highly collaborative and can build rapport and credibility quickly with all levels of the organization and across diverse, global teams.
  • Comfortable working in a matrix management organization structure to drive results.
  • Oriented towards execution and can execute through ambiguous situations.
  • Strong project management and organizational skills.
  • Thinks strategically and executes quality output under tight deadlines.
  • Comfortable with, and an advocate for, ongoing change. Drives structure while also pivoting quickly based on changing business demands or environments.
  • Demonstrates respect for a diversity of opinions and styles.
  • Strong written and verbal communication skills, including experience writing product messaging, communications and presentations.

Preferred, but not required:
  • Bachelor's degree in marketing or related field a plus
  • Knowledge of Treasury Service products
  • A passion for emerging technology, new channels, innovations, and trends

Employer Description
J.P. MorganPaymentsis one of the world's largest, most trusted and innovative full-service providers of domestic and international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance - as well as future-looking growth initiatives in blockchain, AI & ML, FinTech partnerships, and more. With more than 135,000 corporations, financial institutions, public sector agencies and non-government clients in over 180 countries across the globe, we offer specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
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What are JPMorgan Chase Perks + Benefits

Culture
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An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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