Head of Community

| Colorado, CO
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Job Description

Fivetran is disrupting a $10B data integration market through an opinionated yet wildly successful product offering that is cloud native, reliable, and in the middle of the data explosion. This role will lead the awareness growth and engagement with our core end user audience of data engineers, analysts, and data architects.Through engagement with internal stakeholders, partners, customer advocates, and data professionals, this role will develop an engaging community experience to help professionals learn and adopt a modern data stack to drive their careers and/or company. 


This is a new foundational role for Fivetran with the potential to build and create a new modern data stack community that will provide useful learnings for building better products, educate the market, and offer resources that will help data professionals be successful. 


We are looking for a passionate, creative, data nerd that loves to collaborate with a broad set of stakeholders inside and outside the company. 



Areas of Ownership


  • Oversee the vision, strategy, operations, measurement, and success of our global community initiatives
  • Manage and lead the developer relations team to engage new ecosystem solutions and their communities
  • Build a world-class community experience from the ground up
  • Educate and enable teams across the organization to establish a vision and roadmap of our community to prospects, customers, partners, and employees
  • Collaborate with teams to launch new community programs, content, and discussion posts
  • Develop strategies to expand the impact of the community for new use cases, technologies, or skill sets  
  • Provide reporting of metrics related to engagement and content production to drive action across key stakeholders
  • Be the single point of contact for all community programs for the company
  • Lead creative engagement strategies that will yield a thriving ecosystem of engaged users


What you bring to the table: 


  • Analytic minded, you love to study user engagement data, identify gaps in content or audience segments, and use those insights to drive action
  • You are fantastic at problem-solving and identifying issues with solutions before they are detrimental to the program or company
  • Proven track record for driving significant impact through new business transformation initiatives
  • Demonstrated success leading teams and managing complex cross-functional projects
  • You embody customer empathy, you understand the issues working with data and seek to help and promote the necessary resources to make data professional lives better
  • Project management expertise who likes to organize plans and keep teams aligned and accountable
  • You are an effective communicator who enjoys engaging with audiences but can also seamlessly tie or separate business and technical situations

Nice-to-haves (optional):


  • Past or current experience working with data as an analyst, data engineer, or dba
  • Have built or run data or technical communities
  • Management experience in developing and building communities
  • Familiarity with SQL and the modern data stack
  • Has an existing data or technical social media or community presence


Benefits:


  • 100% paid Medical, Dental, Vision, and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • PostgreSQLDatabases

An Insider's view of Fivetran

How would you describe the company’s work-life balance?

"Our work-life balance is less about "balance" and more about flowing seamlessly between the two. Everyone understands that to be our best in the workplace we have to embrace our true selves. That means a bike ride or yoga in the middle of the day is a priority so we can deliver great results for our customers, company, colleagues, and ourselves."

Mike Faber

Sales Leader Enablement Manager

How do you collaborate with other teams in the company?

" I collaborated with other departments on a weekly if not daily basis. Our core value of One Team One Dream ensures that everyone makes decisions that are in the best interest of the organization."

Andrew Sutherland

Business Development Manager

What are some things you learned at the company?

Fivetran is a true rocketship. I didn’t realize what an incredible company I was joining, so I feel lucky to be here every day. Everyone loves Fivetran whether they’re a customer or they’re an employee. We all strive toward a common goal of making Fivetran the best, and we’ve done a pretty amazing job at it.

Rachel Musiker

Account Executive

How has your career grown since starting at the company?

I just celebrated my one year anniversary with Fivetran! The accelerated growth has given me so many chances to learn new things and show off my skills! I’ve already been promoted twice and have more ambitious goals ahead!

Emily Chapman

Recruiting Team Lead

What are Fivetran Perks + Benefits

Fivetran Benefits Overview

100% paid Medical, Dental, Vision and Basic Life Insurance
25 days annual paid vacation, plus 13 paid holidays and generous sick time
401k match program
Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
Commuter pre-tax benefits options to help with transit and parking costs
Professional development and training opportunities
Unlimited coffee, office snacks, and frequent catered lunches
Company happy hours and fun team building activities

Culture
Volunteer in local community
Fivetran encourages every employee to volunteer by giving them 2 days off each year to dedicate to a volunteer opportunity! How cool is that?!
Partners with Nonprofits
Fivetran partners with a number of nonprofits throughout the year via donation matching and other co-sponsored events.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
In 2020, our team launched new Employee Resource Groups like: Women's Network, 7ERG (LGBTQIA), and BFN (Black at Fivetran)
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Fivetran host a Wellness Week every yea
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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