ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. 🦄

The Role:

• Lead planning and oversee execution for ClickUp's email content calendar.
• Help grow ClickUp's unique voice in email while creating guidelines and guardrails for how to communicate to our new and prospective customers and users.
• Contribute ideas for new email content, attend brainstorms, kick-offs, and team meeting.
• Create personalized, dynamic, email campaigns to support our overall company goals and in alignment with our creative, media, product, sales, and marketing strategies.
• Analyze and report on email performance, using both quantitative and qualitative analysis to draw insights for optimization. Present reports to department leads and executives.
• Coordinate ongoing onboarding maintenance with Product Marketing Manager to improve user-retention.
• Suggest and implement regular testing in day-to-day email cadence.
• Build and optimize segmentation and email content personalization strategies by leveraging user behavior and activity data.
• Review and QA all emails.
• Develop and maintain an intimate knowledge of our product, including regular feature additions and updates, in order to provide relevant and timely email campaigns.
• Set and deliver against key engagement and revenue goals while ensuring email content is aligned with our brand and department goals.
• Increase our Newsletter output and create segmented content by industry.

Qualifications:

• 3+ years of hands-on email marketing experience, ideally in tech, SaaS, b2b, or direct-to-consumer brand.
• Comfortable working in a fast-paced environment, getting input from cross-functional partners, and putting plans into action.
• Experience in lifecycle marketing with the ability to turn prospects into users and uses into brand evangelists.
• Excellent copywriting skills and a keen visual sense with an obsessiveness for detail.
• High proficiency in marketing automation technology and ESPs.
• Direct experience with HTML and responsive email templates.
• Solid understanding of email fundamentals: CAN-SPAM, list management, deliverability, segmentation, KPIs.
• Experience with email marketing software or automation such as MailChimp, Pardot, Sendgrid, or Intercom.
• Strong organizational and project management skills.
• Ability to thrive in a fast-paced and creatively demanding environment, with the ability to manage many projects simultaneously under tight deadlines.
• A positive attitude and a great sense of humor

Desirable:

• Background creating onboarding flows specific to industry segments.
• Experience using Litmus to build and test emails.
• Familiarity with the ins and outs of Drip marketing automation software.
• Design-eye for new formatting approaches

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.