Email Marketing Associate

| Greater Denver Area | Hybrid
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Email Marketing Associate 

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

Position Overview: 

We are seeking a detail-oriented Email Marketing Associate to join the Digital Marketing team.

You will help scale and manage our email efforts. You will be responsible for email production and execution, including HTML/CSS coding and troubleshooting, QA review, project management and deployment of email campaigns. In addition to building emails and segmentation, this person will be responsible for overseeing and improving the email process workflow.

Responsibilities include but are not limited to: 

  • Build (code) HTML emails following design best practices to optimize for all devices and browsers 
  • Build and improve email automation and triggered programs 
  • Monitor email deliverability and list hygiene to ensure optimal inbox placement. 
  • Assist in managing the email production workflow including development of the email production calendar, collaborating with the email and marketing teams 
  • Set up, configure, and manage marketing automation campaigns. 
  • Work directly with third parties to troubleshoot, update and build new campaigns and reporting as needed. 

Requirements: 

  • Strong attention to detail, well organized and quality conscious 
  • 1-3 years of demonstrated success in email marketing production ideally at a consumer retail, tech or media company. 
  • Understanding of HTML/CSS, specifically around email standard methodologies as well as email design best practices, including responsive design. 
  • Working knowledge of Email Service Providers and worked in the email space. 
  • Understanding of email fundamentals: CAN-SPAM requirements, segmentation, deliverability 
  • Ability to work in a fast-paced environment with a high degree of initiative and self-motivation
  • Analytical and troubleshooting skills 

Additional Qualifications: 

  • A strong independent work ethic 
  • Strong technical aptitude and troubleshooting capabilities 
  • Problem solver with an ability to create solution 
  • Basic understanding of relational database management 
  • Focused and the ability to work independently with excellent interpersonal and time management skills 
  • Excellent grammar, written and oral communication skills 
  • Ability to find errors and provide corresponding feedback 
  • Ability to analyze and report on metrics to a group of partners 

The targeted budget for this position is $50-60k. This compensation budget range may be adjusted at any time at the discretion of the company. 

Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. 

 

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Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • SqlLanguages
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement

An Insider's view of Brilliant Earth

What are some social events your company does?

An evening after work spent with some of my team and our partners at Dave & Buster’s for a fun summer event!
So thankful for Brilliant Earth for giving us a budget to spend time together outside of the office to have some fun.

Savannah

Visual Merchandising Coordinator

How do you collaborate with other teams in the company?

Since beginning my career with BE as a Customer Experience Manager in October of 2021 I have been privileged to work alongside an extraordinary team of dedicated, kind, and authentic individuals. It is inspiring to work for a company that's transforming the jewelry industry and our mindset around sustainability. Come join us!

Elisa

Customer Experience Area Manager

How does the company support your career growth?

My managers at BE have always been huge supporters of my professional development. I always felt like they wanted to see me succeed and would do whatever they could to help me. I felt like each of them also cared about me personally, so our trust in one another has always been one reason I feel confident stepping into new roles.

Kelly

Senior Marketing Associate

How do your team's ideas influence the company's direction?

We put a lot of thought into each space which is what makes our showrooms so special to Brilliant Earth. The intention towards every detail of the space creates the memorable experience we aim to deliver to our customers. Every time I leave after opening a new showroom, I get misty-eyed thinking about how beautifully the vision has come to life!

Theresa

Retail Operations Manager

How do you collaborate with other teams in the company?

Brilliant Earth has one of the most collaborative cultures I've been a part of. It is strongly encouraged to partner on initiatives cross-functionally and build teams to solve tough problems. The feeling of support, friendship, and working toward a common goal is palpable and makes this a special place to work.

Sharon

SVP, Customer Operations

What are Brilliant Earth Perks + Benefits

Brilliant Earth Benefits Overview

Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, a generous PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program and other mental health counseling resources, and can participate in regular wellness events led by the culture team.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee awards
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
We offer a stipend for continuing education.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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