Director of Performance Marketing - Shop Premium Outlets

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Simon Premium Outlets has joined forces with ecommerce powerhouse, Rue Gilt Groupe, to deliver an elite digital outlet experience. Shop Premium Outlets shoppers delight in special offers and curated assortments from the brands they love - always on sale, all in one place.

Shop Premium Outlets (shoppremiumlutlets.com) is seeking a Director of Performance Marketing to join our very entrepreneurial, fast-paced, data-driven and forward-looking marketing team, oversee a full spectrum of performance digital marketing channels and thrive on driving top line growth through new customer acquisition and consistent ROI optimization. As a marketing leadership role, person on this position will be responsible for managing multi-million marketing budget every year and own full funnel acquisition efforts across all ROI driven marketing channels. Working in startup environment, a qualified candidate is expected to have both strategic, big picture level thinking as well as hands-on experience of operating a wide mix of digital marketing channels on day to day basis. This position reports directly to SVP Marketing.

KEY RESPONSIBILITIES AND DELIVERABLES

  • Develop and implement the strategy for a full spectrum of performance marketing channels including but not limited to affiliate, paid search, paid social, display both online and offline, etc. focusing on new customer acquisition
  • Fully own day to day tactical and strategic operations, thriving on achieving marketing sales and new customer acquisition.
  • Identify new channel opportunities and develop implementation plan to consistently optimize marketing channel mix, scale growth efforts and improve ROI through data driven decision making.
  • Focus on driving new customer acquisition with scalability and sustainability. Develop and lead rapid experimentation of new acquisition channels while measuring every part of the conversion funnel to quickly wind down what’s not working and spin up new initiatives to scale up acquisition efforts.
  • Develop new and optimize existing digital marketing analytics reporting to drive sophisticated analyses and deliver actionable business insights to leadership. 
  • Collaborate with Finance and lead budgeting, forecasting and spending justification, focusing on driving and delivering business results.
  • Partner with Product Marketing, Merchandising and other key stakeholders through cross team collaboration efforts to drive scalable top line growth.

ABOUT YOU

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

  • 8+ years hands on experiences leading performance of multi marketing channels across Paid Search, Paid Social, Display, Affiliates and/or offline catalog.
  • 3+ years experiences in a demand generation or growth marketing leadership role.
  • Technically savvy with hands on experience of working with engineers and leverage technology to scale top line and bottom line growth.
  • Financially savvy with experience owning multi million marketing budget and collaborate with Finance and other key stakeholders to deliver ROI analysis and improvement action plan.  
  • Data savvy with strong analytical skillsets to drive right marketing decision making.
  • Hands on experience in at least one of the most often used analytics platforms: Adobe or Google Analytics.
  • Hands on experience in at least one of the most often used Affiliate advertising platforms: Pepperjam, Commission Junction, Share a Sale, Rakuten, etc.
  • Hands on experience in Google Adwords and Facebook paid ads.
  • Experience in at least one of the most often used data warehousing service: Snowflake, Amazon Redshift, IBM Db2 with high level understanding of the core functionalities. 
  • Experience in at least one of the most often used e-commerce platforms: Shopify or Magento. Hands on experience of operating on Shopify and Magento is a great plus.
  • Experience in e-commerce/ retail or B2C; fashion and/ or high growth companies is a great plus.
  • Global and entrepreneur mindset with big picture level thinking. Effective communication and relationship management skills.
  • Passion for understanding consumer behavior and creating outstanding customer experiences.
  • Great analytical thinking. Bias for action

Important COVID-19 Guidance (for candidates applying to roles in our MA, NY and CA offices): Per Rue Gilt Groupe’s policy, all associates who will work at our MA, NY or CA offices must be fully-vaccinated and proof of vaccination will be required.

ABOUT US:

Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.

Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and Shop Premium Outlets.

Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected – every day. Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered

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An Insider's view of Rue Gilt Groupe

How would you describe the company’s work-life balance?

I really appreciate Rue Gilt Groupe’s work-life balance. Our marketing team norms include limiting lunchtime meetings and after-hours emails, so there’s a distinction between work and personal time. Additionally, RGG’s flexible time-off policy and Summer Fridays mean Associates can take vacation, sick, and personal days as they want or need to.

Cade

Senior Analyst, Digital Marketing

What does your typical day look like?

The team has a natural curiosity for the business, we feel empowered to pull analysis and dig into the numbers. We can actually see the impact we have on the business! We are also given the opportunity to partner and support multiple cross functional teams, it is always interesting to learn about other departments.

Lauren

Director, Merchandise Planning

How has your career grown since starting at the company?

Three promotions & six years later, I went from a UX Product Designer to a Group Product Manager building personalization products as part of the Data Science team. Going from Design to Data Science is not a typical path, it took hard work, but the genuine & consistent support from cross-functional leaders opened the doors to new opportunities.

Joelle

Group Product Manager, Data Science

How do your team's ideas influence the company's direction?

The Customer Service team is in the best position to hear what Members want from us, what we can do better and how we can continue to delight them. We listen to their feedback and share that with the rest of the company to continuously improve user experience. By putting the Member first, these insights help all of us collaborate effectively.

Maria

VP, Customer Service

What’s the vibe like in the office?

I love how passionate and engaged everyone is in their work. It's really special and refreshing to see the thoughtfulness and care that shines through in the output of everyone's day-to-day jobs.

Grace

Lead Product Designer

What are Rue Gilt Groupe Perks + Benefits

Rue Gilt Groupe Benefits Overview

- 25% Off Rue La La & Gilt + 15% Off Shop Premium Outlets
- Free Shipping & Personal Concierge Assistance
- Pre-Tax Commuting Costs
- Referral Bonus
- Learn @ RGG, Robust Training Program
- Wellness
- Community Service Days + Company Wide Volunteer Day
- Hybrid Work Schedules
- Flexible Time Off & Summer Flex Hours
- Rewards & Recognition

Plus… Bagel Days, Free Coffee, In-Office & At-Home Events, Random Surprise And Delights, And Your Birthday Off!

Culture
Volunteer in local community
Partners with nonprofits
Rue Gilt Group has ongoing relationships with NAACP, American Nurses Foundation, BCRF, GLSEN, Project Glimmer and the Trevor Project. :
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Day off for your birthday
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
We are committed to fostering an inclusive environment where every associate has opportunity to learn, grow, and bring their full self to work.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Associates can participate in "Wellness Wednesday" which is a company wide physical activity at home or in a group.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
4 months fully paid!
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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