Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products to over-the-counter medications to food and drinks, and in some markets, alcohol - in just minutes. 

We’re seeking a Director of Market Development to serve as a member of our regional team in California within a fast-growing department housing our most important initiatives. This is a newly formed group that is tasked with building out new areas of our business and transforming the company in the process. 

Your day-to-day will support aggressive expansion efforts at a rapidly growing, geographically distributed, well-capitalized start-up. You’ll be managing an incredibly sophisticated team that is driving growth across the country through improving and supporting operations and developing and launching a local marketing strategy.

Role & Responsibilities

• Build and manage a new, fast-growing and innovative team that oversees a localization and decentralization of our growth strategy, including building a creative local marketing and strategy team
• Build an experiential marketing playbook that leverages existing in-market brands and influencers to drive loyalty and awareness and can be replicated across our markets
• Develop a growth strategy to drive new customer acquisition in each market and region and become one of the most recognized local brands
• In collaboration with the greater Gopuff team, develop, refine, and quickly execute a playbook for improving the overall business, growing markets, and optimizing user acquisition
• Invent, rebuild, and project manage to successful completion complex work-flows driving, growing, and expanding operations across the country to support an aggressive growth strategy
• Support strategic and operational planning with a nuanced understanding of our customer, keen insight into our brand and value proposition, and the ability to translate and operationalize the above
• Be data driven: A/B test, develop and utilize analytics and reporting, know our CAC and lifetime value of users we acquire
• Work cross-functionally across Product, Operations, National Marketing, and other key stakeholders to help your team succeed

Qualifications

• 10+ years of experience, ideally with the following emphasis or combination of:
• Growth strategy, growth/integrated marketing, expansion, business intelligence, or investment banking/consulting role in other complex industries. 
• High-growth strategy and operating experience, especially at an early-stage company is strongly preferred.
• Managing large scale teams including multiple function types like strategists and marketers 
• Strong analytical skills, comfortability with data, and the ability to synthesize quantitative analysis into an effective business case for action.
• Proficient in Excel; deep experience with numbers as it relates to costs of acquiring users, lifetime value and other pertinent marketing metrics
• Experience overseeing the go-to-market strategy of a new product or company
• The ability to connect deeply and empathize with multiple types of people, from a software engineer to a barista.
• Comfortable addressing challenges with ambiguous or incomplete information.
• Strong organizational skills and extreme attention to detail.
• Have the maturity to maintain confidentiality and discretion, and know when to escalate to the right stakeholders, as you will be in the middle of everything.
• Initiative and bias for action, on-time delivery, and operational excellence.
• Ability to research, comprehend, and recommend actions on complex compliance issues.
• Willingness to travel up to 25%
• Flexible and very comfortable with ambiguity and change

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.