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Director, Brand and Content Marketing (Remote) at dscout

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We are dscout. At our core, we are People Nerds. We empower our customers to meet the people who matter to them in the moments that matter most. Customer-obsessed companies and agencies like Salesforce, Sonos, Groupon, and Best Buy use dscout to build better products and services because of people like you. We are building a smart and driven team, and we would love for you to join us.

We are looking for a Director of Brand and Content Marketing to join the dscout team and lead a team of content and brand marketers that have established one of the most well-respected brands in the research space: People Nerds. In this role, you’ll report to our Vice President of Marketing and will have four direct reports to start (this may change as we grow). You’ll partner with members of our marketing leadership team – our Creative Director, Product Marketing Director and Head of Growth – and other leaders across the organization, including our CEO as well as key members of the Sales, Customer Success and Product teams. 

This role is a great fit for a creative and adaptable leader who thrives in a collaborative environment – we already produce some of the industry’s most beloved content, and we need a leader to help take us to the next level. If this sounds like you, we’d love for you to apply today! 

What You Will Do at dscout

  • Lead content strategy, including editorial calendar, all appropriate vehicles for communicating with our customers, creating a consistent inbound funnel and positioning dscout as the premier thought leader in the experience research space
  • Act as editor-in-chief of the People Nerds brand, developing brand positioning and ensuring consistency across all properties and outgoing communications – from a variety of digital channels to in-person activations and partnerships
  • Help set the tone for how content should sound and feel, and up-level our current brand to be a dynamic player in the B2B space
  • Own growth and expansion of the People Nerds community, through existing and new channels
  • Partner with growth and product marketing to understand the efficacy of content at every lifecycle stage, and adjust strategy accordingly

What You Will Bring to dscout

  • 10+ years of proven experience in brand and content marketing roles, with at least 3 years on a brand team and direct experience with brand positioning
  • 3+ years experience as a proven content and editorial team leader with experience building, managing and growing a solid team of writers, producers, and marketers
  • A strong communicator, confident and articulate in presenting to internal stakeholders and external audiences
  • Self-motivated, and able to handle multiple competing priorities
  • Ability to work and lead complex projects cross-functionally
  • Strong project management and prioritization skills

We do our best to write realistic, accurate job descriptions, but we also recognize that great talent comes in many forms and from many backgrounds. Not sure if you meet all of the above bullets? Please apply anyway!

dscout is committed to providing our employees with the flexibility to work in a location that works for you. If you like working in an office setting, this role may be based in our Chicago HQ. If you prefer to work from home, we can accommodate that for many locations across the United States. We are not set up in all states, so just let us know where you're located and we'll let you know if we can accommodate that location.

About dscout

dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we are looking for team members who align with that belief. We are proud of what dscout is today and we are excited to build our future with you. 

It doesn't just stop there. When you join the dscout team, you will get:

* A strong and competitive compensation package with a built-in bonus and equity program.
* An incredible and progressive benefits package to support work/life balance that includes flexible PTO, 11 company holidays, 12 weeks of paid parental leave, and much more.
* A company that is open and transparent with our team. You will know what is happening and why it matters.
* An education stipend to support your growth & development. As you grow, we grow.

dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

When you apply for employment at dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. 

dscout participates in the E-Verify program in certain locations, as required by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ElixirLanguages
    • ReactLibraries
    • ApolloLibraries
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • TableauAnalytics
    • MetabaseAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • ProductboardManagement
    • PendoManagement
    • DocuSignCRM
    • DriftCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • TerminusCRM
    • MailChimpEmail
    • MarketoLead Gen
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What are dscout Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of dscout

What's something quirky about your company?

dscout hosts monthly ‘Tuesday Teas’ where a teammate leads a discussion about a topic they are passionate about. Last month an engineer led a talk on the French Revolution, and earlier a lead researcher spoke about brewing beer... It's a fun way to learn about our peers and about something we may have never thought to learn more about!

Kyli Herzberg

Director, Customer Experience & Research

What projects are you most excited about?

dscout is full of passionate and curious people, so projects that require true cross-company collaboration are my favorite. Recently, this included a research project to inform changes around how we capture gender-identity in the participant profile of our app. This work involved almost every department, so it 
felt like a true team effort.

Jess Mons

Director, Business Intelligence

How has your career grown since starting at the company?

My journey growing into the Director of Product Management at dscout has been both organic, challenging, and ambitious - and I attribute that to being at a company and having a manager committed to listening to my needs, creating room to evolve its own culture, and continued support for inclusive leadership representation.

Tessa Lathrop

Director, Product Management

What unique initiatives do you have that encourage innovation?

dscout takes innovation into the way we operate. We’re transparent with information and challenges. We create goals top-down and bottom-up, giving direction on where to focus and how to succeed. We value metrics, but we aren’t beholden to them. We want you to brainstorm ideas, debate strategy and, more than anything, get inspired by our customers.

Michael Winnick

CEO

How do you collaborate with other teams in the company?

Collaboration is a core value at dscout. We openly encourage collaboration through larger company strategic initiatives down to smaller cross-functional initiatives. Whether it's formal meetings with Sales and Customer Success, or collaborating through tools like Slack or GSuite. I've always found that everyone is open to chat and share feedback.

Zoei Benzon

Marketing Manager

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