Basis Technologies
Washington DC

Dir, Client & Media Services - Big Brand/Corp Reputation (Remote Optional)

| Washington DC
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ABOUT THE TEAM

With Raving Fan service at the center of their work, Basis Technologies' Client and Media Services team researches, plans, and buys media for agencies and brands. Basis is at the foundation of all their tasks—from research and vendor communication, to optimization and campaign visualization – and everything in between. This strategic and focused team shares the common goal of helping their clients to become smarter, faster and more effective at what they do.

WAYS YOU’LL CONTRIBUTE

This position will report into the VP, Client & Media Services, and will be responsible for managing a team of digital media specialists and associates that develop and execute media recommendations on behalf of clients. As the Director of Client and Media Services, you will regularly attend and contribute to client meetings, offering points-of-view, recommendations and ideas for optimizing campaign performance and digital media budgets. You will also contribute by:

  • Working with the team to ensure high levels of client satisfaction are delivered
  • Driving client retention, supporting revenue growth and guiding the digital media specialists to align client objectives with KPIs to drive optimal campaign performance
  • Guiding conversations and helping your team plan and execute holistic media strategies using both site direct and programmatic buys
  • Participating in client RFPs and daily requests by identifying, evaluating, brainstorming and recommending new opportunities alongside the team.
  • Providing strategic direction and dissemination of work to assigned team
  • Developing a strong partnership with the client development team and account leads
  • Prioritizing client needs and being resourceful while finding solutions to solve client problems
  • Contributing to the team’s knowledge through identifying training needs and providing input for educational initiatives
  • Delivering exceptional client service, with ability to be the face of Basis Technologies to clients for specific accounts
  • Conducting 1:1 meetings with direct reports and onboarding new hires
  • Contributing to the team’s knowledge base through hands-on mentoring, training, and participation in regional calls/meetings
  • Leading by example, supporting Basis Technologies' values and positively contributing to the culture

WHAT YOU BRING TO THE TABLE

  • 5 years of experience in digital media planning and buying, including site direct and programmatic
  • Prior experience with Big Brand/Corp Reputation accounts
  • Holistic understanding of the digital media landscape including search, social, and programmatic
  • Prior experience leading and managing a team of direct reports
  • Proven track record of leadership/mentoring
  • Proven communication and negotiation skills
  • Heavy attention to detail
  • Proven organization skills
  • Eager to learn
  • Strategic thinking and proactive client servicing skills
  • Strong issue resolution and problem-solving capabilities
  • Ability to work well in a cross functional team environment
  • Professional and advanced skills in Excel

BONUS POINTS

  • Bachelor’s degree
  • Prior experience within the AdTech industry

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What are Basis Technologies Perks + Benefits

Basis Technologies Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s about making sure our employees feel happy, healthy, and fulfilled when they come to work.

Culture
Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Basis Technologies

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my team's work will still be done on time. Basis is giving me the opportunity to live the best life I can.

Matt

Senior Director, Financial Planning

What projects are you most excited about?

I'm excited about evolving our data integrations because it is through integrations that we can automate workflows for all major channels and enable machine learning to solve complex problems at scale! I love discovering what we can accomplish through the power of data, automation, and artificial intelligence. This is the present and the future.

Juan

Director, Product Management

How has your career grown since starting at the company?

I began my career at Basis Technologies in 2017 as an intern on the Research & Insights team. Since then, I have grown to become the Director of Research. I credit much of my success to the opportunities my manager has presented to me. She is an amazing mentor who challenges me and constantly encourages growth, which makes me thrive at Basis.

Maggie

Director, Research & Insights

How do you empower your team to be more creative?

One of the reasons the team is enabled to be more creative is that I don’t assume I know all the answers. I love an environment where team members come to a discussion to bounce ideas around and the magic as a path forward is co-created.

Joanna

EVP, Operations

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