Job Description Job Description
The Digital Marketing Strategy & Communications team is focused on positioning Chase as a "mobile-best" financial institution, increasing mobile channel engagement and adoption, promoting multi-product deepening, and deploying personalized insights to provide a tailored customer experience throughout our marketing channels and digital journeys.
We are looking to expand our team with a talented, self-driven professional who will be responsible for managing and executing best-in-class marketing programs/campaigns to support key digital marketing initiatives.
Core Responsibilities:

• End-to-end campaign management and execution of marketing programs that elevate traditional engagement tactics to deliver measurable results. Campaign execution will include:
  • Leading internal and external agency briefing and creative development
  • Managing campaigns to ensure initiatives are on-strategy, on time and within budget parameters
  • Optimizing marketing campaigns to improve results, create efficiencies and reduce costs
  • Collaborating with marketing leads to identify opportunities, campaign strategy and the framework for measurement and reporting
  • Managing multi-channel execution, including working across LOBs and functional teams, such as Brand marketing, audience targeting, analytics, digital asset build, Legal and Regulatory Review, and others.
• Follow a disciplined marketing execution process to deliver each phase of the program effectively, from creative agency kick off to launch
• Manage campaigns using business-approved tools (such as Adtrax and Workflow) to ensure content and execution for tactics is properly documented, approved, on time, within budget and complies with all Audit and Controls requirements
• Provide campaign improvement recommendations based on results and contribute innovative and creative ideas to improve client experience and project performance

Qualifications:

• Digital consumer marketing experience in owned, earned and paid channels
• 3-5 years of professional experience that demonstrates an ability to manage projects/marketing campaigns
• Ability to thrive in a fast-paced environment with a focus on teamwork and attention to detail; work well under pressure and tight deadlines; and manage multiple programs, each in a different state of completion
• Willingness to \"roll up your sleeves\" and manage the details of marketing project execution
• Show creativity and innovation while working within a structured marketing process; focus on continual process improvement to deliver efficiencies
• Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
• A demonstrated ability to work confidently with people in various departments and all-levels of the organization, including senior leadership
• Excellent written and oral communication skills
• Undergraduate degree in Marketing/Communications or related field
• Strong computer skills, especially Adobe Acrobat, PowerPoint, Excel

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.