What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 15M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years, we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. Brands need to understand what people are doing and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer.

About the role: 

We are looking for a Design Director, Marketing to join our collaborative Creative Marketing team in Madison or Birmingham. The Design Director will report to the Creative Director, Marketing, and oversee a talented group of designers. 

What you'll do: 

Lead:

• Gain a comprehensive understanding of our app users to help drive design content and composition
• Adaptable to a range of design styles and techniques
• Partner with Creative Director to build and maintain a design strategy that will permeate all brand touch points
• Manage a team of designers and illustrators in developing work that is effective and visually appealing
• Identify team skills gaps and determine the best way to fill those gaps—mentoring, training, and hiring
• Lead by example and implement ways to motivate each member of the team
• Review design work and provide clear feedback
• Ensure all content abides by Fetch’s guidelines
• Look for opportunities to sharpen and elevate our current design and illustration system
• Set and manage expectations of requests for the team
• Establish ways to streamline processes and make the team as efficient as possible
• Collaborate with Creative Director, Marketing and Creative Director, Product to ensure continuity across the marketing and product teams
• Proactive in getting more information about requests that may be unclear

Create:

• Help oversee the next iteration of our brand guidelines
• Create smart and beautiful things that help move our brand forward, from emails and digital ads to t-shirts and murals
• Ability to generate content using illustration, photography and type, that can sometimes be animated
• Concept, create, revise and prepare files based on supplied specifications

Skills we believe you’ll need for the position:

• About 10+ years of graphic design experience, both digital and print
• 2+ years in a management role
• Motivating personality – ability to lead and inspire a team
• Great written and oral communicator

Nice to haves:  

• Agency background
• Art Direction experience
• Animation experience
• Bilingual

At Fetch Rewards, we offer: 

• Unlimited PTO
• Paid Holidays + End of Year Break
• Parental Leave - 9 weeks 
• Stock Options
• People & Pet Insurance
• 401k + 3% Match
• Education Reimbursement 
• Wellness Coach
• Employee Resource Groups 
• Remote Resources + Equipment
• Fetch swag 
• Fully stocked kitchens at our office locations
• Social Impact Programs and volunteer opportunities  
• Quarterly off-sites
• Regularly scheduled virtual events, happy hours, cooking classes, etc.