JPMorgan Chase
Hybrid

Executive Director, Technology Product Marketing - Identity & Access Management

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Job Description As a key member of a Product Line team, the Product Marketing Manager will build the framework, tooling and practices for product marketing in the Identity and Access Management (IAM) product line and work with IAM product teams and customer to develop, refine and implement effective product positioning, messaging materials and marketing communications. Note: This is not a Product Management or Product Owner role.
Responsibilities:

  • Lead a small team of Product Marketing Managers with consistent processes, tooling and methodologies for a unified voice across our Products
  • Execute and lead cross-Product line engagements to promote, drive and measure success for IAM control solutions.
  • Partner closely with Product Management, Engineering and User Experience on strategy and plans.
  • Execute and lead cross-Product line engagements to promote, drive and measure success for IAM control solutions.
  • Drive new and existing products' positioning and messaging - including customer facing materials
  • Launching and driving cross-Product Line marketing campaigns to ensure customers/users understand its value and creating/maintain product materials.
  • Collaborate cross-functionally to deliver strategic messages and content through relevant internal channels
  • Partnering across Global Technology Product Lines to align marketing plans to strategic business objectives and milestones for customer awareness and adoption
  • Maintain and evangelize product knowledge and act as a voice of customer
  • Create meaningful, relevant and compelling narratives for target audiences, supported by tangible proof points.
  • Develop messaging and decks, launch materials, and narratives to accelerate the product adoption momentum
  • Utilize market trends, competitive and user research to shape how we position our solutions
  • Manage controls and procedures in accordance with compliance requirements


Required Experience:

  • 7+ years of professional experience with experience Leading product marketing, consulting or a strategy-related role in Financial Services technology
  • Proven track record and passionate about creating compelling product messaging and Go-to-Market strategies that align with the needs of the customer
  • Experience developing clear and compelling messaging clearly differentiates our offering and communicate superiority of our solutions
  • Customer-oriented mindset
  • Proven success navigating matrixed organizations to drive results
  • Comfortable with, and an advocate for, ongoing change. Drives structure while also pivoting quickly based on changing business demands or environments
  • Strong written and verbal communication skills, including experience writing product messaging, communications, and presentations.
  • Solutions-driven self-starter with the ability to manage multiple initiatives simultaneously and work well under pressure and tight deadlines
  • Team player with a positive, can-do attitude
  • Polished executive presence, track-record of flawless execution and delivering strong results
  • Strong Excel and PowerPoint skills


Preferred, but not required:

  • Bachelor's degree in marketing or related field and/or MBA preferred
  • Experience working in the small and medium-sized business industry or payments
  • Passion for physical products/hardware and experience launching new physical products to market


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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What are JPMorgan Chase Perks + Benefits

Culture
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Partners with nonprofits
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Flexible Spending Account (FSA)
Disability insurance
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401(K) matching
Employee stock purchase plan
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Child Care & Parental Leave Benefits
Generous parental leave
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Paid holidays
Paid sick days
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