Customer Marketing Manager- Charlotte, NC at Dentsply Sirona

| Charlotte, NC
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Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Responsible for the development, implementation and execution of marketing strategies and tactics to advance activation for assigned Dentsply Sirona customers - fostering strong customer relationships and results, providing best-in-class marketing support to customers, and serving as the marketing resource to the national account team.
  • Create insight-driven, customized marketing solutions and annual marketing plans that meet customer channel objectives
  • Inspire and motivate customers and agencies to take risks and to create innovative marketing approaches
  • Translate national brand strategies, marketing plans and insights into actionable customer marketing plans
  • Serve as the marketing expert across assigned accounts, with the ability to leverage customer and Dentsply Sirona strategies to develop and execute thoughtful marketing programs that drive growth.
  • Develop clear and powerful copy and business specific briefs that can be shared by multiple agencies to support a "Big Idea"
  • Ensure all communications are clear with customer focus, strong value propositions and represent the brand character
  • Help ensure synergy throughout all channels of communications
  • Use specific insights to identify opportunities and industry trends to generate retailer specific strategic annual marketing plans and budget
  • Pilot new communication approaches to proactively manage and optimize efficiency and effectiveness of media plans, and drive connectivity with emerging media
  • Analyze program/initiative results with respect to KPIs and ROI and make changes/priority decisions to increase effectiveness.
  • Leverage appropriate process and rigor for evaluating effectiveness of marketing campaigns
  • Partner closely with sales, cross-functional marketing teams, channel teams, brand marketing, digital marketing, corporate communications, marketing services and sales teams to execute marketing strategies, plans and campaigns teams to align on strategies and promotions
  • Prepare and present planned activities, concepts, and business updates as well as share results from program execution.
  • Manage and ensure compliance within the respective marketing budget.
  • Develop and coordinate communication to US leadership on customer marketing strategies and tactics
  • Track & maintain yearly advertising calendar for print and digital mediums.
  • Communicate with vendors on ongoing campaigns.
  • Development and coordination of customer specific collateral, advertisements and selling tools.
  • Support various training activities for end users and representatives.
  • Help establish and maintain consistent corporate image throughout product lines, promotional materials, and events
  • The ideal candidate will have both a marketing and sales mindset.
  • Additional duties as assigned


Education: BS degree in Marketing or Business from an Accredited University or College; MBA preferred

Years and Type of Experience:
  • Experience working in a channel / customer marketing model preferred.
  • A minimum of 5 years of key account sales, customer marketing, marketing communications, field marketing and/or product marketing experience
  • Experience in the dental/pharmaceutical/medical device industry strongly preferred.
  • Strong Working knowledge of Digital Marketing & Demand Generation Campaigns
  • Demonstrated success in developing and executing of marketing strategies within an established market.
  • Experience and comfort working in a fast-paced environment and delivering results with efficient use of resources.
  • Experience working with external suppliers, e.g., advertising, research and agencies.
  • Proven success presenting to leadership/customers
  • Ability to travel 25-50% of the time


DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected] Please be sure to include "Accommodation Request" in the subject.

For California Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at [email protected]
More Information on Dentsply Sirona
Dentsply Sirona operates in the Healthtech industry. The company is located in Charlotte, NC, York, PA and York, PA. Dentsply Sirona was founded in 1899. It has 8536 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 9 open jobs at Dentsply Sirona, click here.
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