CRM Coordinator

| Remote
Sorry, this job was removed at 9:07 p.m. (CST) on Tuesday, October 19, 2021
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About the Team

The Customer Engagement team at Stitch Fix is responsible for maximizing the value of each active customer by delivering relevant and cohesive messages across all surface areas (traditional and non-traditional marketing channels). The Customer Engagement team has three pillars to enable the business’s success: Customer Communications, Customer Initiatives and Customer Health. 

At its core, Stitch Fix is a personalization service, and the Customer Communications team leverages data and insights to bring that same level of personalization to our marketing. The Customer Initiatives team is responsible for working with the different lines of business and the product team to infuse the lens of the customer in everything that we do. And, the Customer Health team is responsible for identifying and solving for unique moments in the customer lifecycle that have a disproportionate impact on value. 

About the Role

As a Coordinator on the Customer Communications Team, you will have exposure and input into the full customer journey of the Mens and Kids Stitch Fix line of businesses, and all outbound outreach via three high-impact channels (email, push and direct mail).  We are looking for someone who can use that knowledge to uplevel how we execute, analyze and optimize our multi-channel campaigns.

You're excited about this opportunity because you will:

  • Own the day-to-day execution of email and push notification campaigns, including input into creative asset ideation, technical campaign setup, and quality assurance
  • Become an expert in executing flawless and technologically-advanced campaigns via our email and push service providers
  • Have the opportunity to collaborate with a diverse set of partners within Marketing, including Creative, Marketing Enablement & Technology, and all members of the Customer Engagement team
  • Own our batch email operation, including setup and QA, and collaborate to develop the batch campaign content calendar
  • Uncover and deliver client insights through the optimization of our weekly email reporting

We’re excited about you because

  • You have 1+ years of experience or relevant internships in Marketing or Email Marketing and are passionate about jumping in and learning in a fast-paced environment
  • You are highly organized, have exceptional attention to detail and a knack for troubleshooting
  • You have the strong communication skills 
  • You have the ability to learn proprietary and third-party technical systems quickly 
  • You possess outstanding work ethic, ability to perform under pressure, meet deadlines, and deliver multiple tasks on time 
  • You have a natural ability to collaborate well with others across the organization, & thrive in a dynamic, fast-paced & highly-fluid environment
  • You are willing to work PST hours to collaborate with teammates and partners

Why you'll love working at Stitch Fix...

  • We are a group of bright and kind people who are motivated by challenge. You can be your authentic self here and are empowered to encourage others to do the same! 
  • We are a successful, fast-growing company at the forefront of tech & fashion, redefining retail for the next generation
  • We are a technologically & data-driven business
  • We are committed to our clients & connected through our vision of Transforming the way people find what they love
  • We love solving problems, thinking creatively & trying new things
  • We believe in autonomy & taking initiative
  • We are challenged, developed & have meaningful impact
  • We take what we do seriously. We don’t take ourselves seriously
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages & comprehensive health benefits
  • You will be proud to say that you work for Stitch Fix & will know that the work you do brings joy to our clients every day

About Stitch Fix

Stitch Fix is an online personal style service for men & women combining art & science to disrupt & redefine the retail industry.  Were the first fashion retailer to blend expert styling, proprietary technology & unique product to deliver a refined & deeply personalized shopping experience.  We leverage vast amounts of client data to make decisions throughout the company.  All of this results in a simple, powerful offering to our customers & a successful, growing business.  We believe we are only scratching the surface of our opportunity; & were looking for incredible people to contribute! We’d love for you to help us carry on the trend.

More Information on Stitch Fix
Stitch Fix operates in the Fashion industry. The company is located in San Francisco, CA, Austin, TX and Pittsburgh, PA. Stitch Fix was founded in 2011. It has 5339 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 17 open jobs at Stitch Fix, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Stitch FixFind similar jobs