Codecademy (a Skillsoft company)
Remote

Community Manager

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Hello, World! Codecademy has helped tens of millions of learners upgrade their careers, build meaningful projects and gain confidence in their skills with engaging, accessible, and flexible education on programming and data skills. We provide hands-on interactive lessons ranging from Python to R to JavaScript and everything in between. Our learners have gone on to start companies, new jobs, and new lives thanks to what they’ve learned with Codecademy, and we’re thrilled to take that impact to the next level.

Codecademy was started in 2011 by two college students in a dorm room at Columbia that were frustrated by the huge gap between education and employment. Almost a decade later, we are a growing, diverse team of 100+ headquartered in SoHo, NYC. We’ve raised over $40m in venture capital funding from top investors including Union Square Ventures, Kleiner Perkins, Naspers, Y Combinator, and more.

If you want to help build a business that impacts tens of millions of people each year and helps them lead better lives, join us! 

As a Community Manager you will build global community programs to facilitate collaborative learning. You’ll scale our programs worldwide, creating collaborative, productive, and positive communities of passionate Codecademy learners who wish to learn together. You will work with community leaders and the Codecademy Product and Marketing teams to build and promote experiences that connect people all over the world, allowing them to learn with others and thus have a more well-rounded and effective learning experience.

WHAT YOU'LL DO:

Scale community programs to include millions of active members.

  • Support our community leaders as their primary point-of-contact.
  • Recruit, onboard, and manage new community leaders.
  • Create and execute strategic initiatives to build new community programs that drive revenue for the business.
  • Work with community leaders to create innovative ways to engage and grow membership.

Measure the business impact of community programs

  • Tie community engagement to key product metrics such as acquisition, activation, conversion, and retention.
  • Work with the Data Science team to develop insights that can be used to evolve the community and increase its impact on the business.
  • Work with our Marketing team to surface community stories and promote them broadly.
  • Share community stories and results with the company on a consistent basis.

WHAT YOU'LL NEED:

  • 1-2 years of experience as a Community Manager with a focus on building virtual communities to foster friendly and productive collaboration.
  • You have verifiably excellent public speaking, written, and interpersonal communication skills.
  • A natural enthusiasm and interest in learning to code with Codecademy.
  • The ability to create and nurture a fun, imaginative, and collaborative space for community members.
  • The ability and penchant for project management; you take a project-driven approach to partnering with community leaders on new initiatives and campaigns.
  • You’re a people-person and a connector; you have natural relationship-building skills, you're deeply empathetic, and you have a proven love for developing communities.
  • A firm understanding and ability to speak about technical products and initiatives.

WHAT WILL MAKE YOU STAND OUT:

  • Experience working with community platform tools such as Bevy, Discourse, and Discord.
  • Experience analyzing data with tools such as spreadsheets, SQL, and Looker.
  • Experience working in the technical education industry, ideally in a customer-facing role.


At Codecademy, we are committed to teaching people the skills they need to upgrade their careers. Codecademy aims to educate a richly diverse demographic of learners with our product and in order to accomplish this, we believe our team should reflect that rich diversity. Our company celebrates diversity in all of its forms-- race, gender, color, national origin, marital status, sexuality, religion, veteran status, age, ability, disability status-- and works to create an inclusive workplace where people of all backgrounds and beliefs are empowered to better their futures.

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Candidate Location Eligibility:
New York City, NY

What are Codecademy (a Skillsoft company) Perks + Benefits

Codecademy (a Skillsoft company) Benefits Overview

Employees are eligible from day one and there are multiple health plans to chose from - participate in the full range of benefits, including medical, prescription, vision, dental, life, and disability insurances, as well as retirement plans. Additionally, we offer employees complimentary access to One Medical -- making quality healthcare even more accessible.

Perks on Perks on Perks (some subject to change based on in-office vs. remote set up):
We offer a $50 monthly stipend for use towards gym memberships, fitness classes, meditation, massages--the choice is yours!
We offer a subsidy on Citi Bike memberships--don't just work in the city, see the city! Pre-tax commuter benefits.
We offer $1,000 a year towards education and growth to be used towards conferences, certifications, or any other opportunities to learn!
Catered lunch (Tuesday through Thursday) and a fully-stocked kitchen
Up to $75/month internet stipend (remote)
GrubHub+ Membership
401k account through Human Interest
OneMedical account for primary care
Codecademy Pro account
Unlimited vacation policy: We encourage (and sometimes demand!) that employees take vacation time to rest and reboot, in addition to paid holidays

Culture
Open door policy
OKR operational model
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We're an Edtech company that also prioritizes and provides ample resources for our team members to learn and grow in their careers as well.

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