Communications Manager at Crown Castle (Houston, TX)

| Houston, TX
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Position Title: Communications Manager (P4)

Company Overview

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.



As our business grows, we're seeking someone who's passionate about storytelling to deliver business outcomes, who can keep our leaders and teammates informed and inspired, and who can translate our vision and activities to our executives and leaders alike. In this role, you will support senior executive(s) to create the development of compelling, insights-based business unit messaging to help deliver on key accountable outcomes. This is a terrific role for someone who is able to effectively translate data into insights and to then tell a story around those insights with the goal of facilitating business outcomes.


  • Own and lead end-to-end content creation, from hypothesis, storyboard, messaging, and presentation development, to influencing to ensure alignment across leadership within and across multiple lines of business
  • Facilitate leader meetings, including development of meeting objectives, meeting structure, collateral development, and guiding and influencing meeting discourse to achieve objectives
  • Use data to drive insights that help us to continuously improve the way deliver against business outcomes
  • Partner with senior leaders to build capabilities to communicate with our teams regularly in formal and informal ways
  • Ensure all communications are excellent, reflect our brand, our culture and align with our corporate goals


  • Experience taking complex ideas and information and distilling into simple messages and clear language that tells a compelling story
  • Curious and investigative; knows how to identify, extract, and craft a strong message and story
  • Ability to draw insights from data and effectively craft a narrative around those insights
  • Strong presentation skills, with the ability to construct content that engages, explains, and enlightens audiences to influence change
  • A team player who is proactive and knows how to work with others to deliver against objectives
  • Gravitas and the ability to influence senior stakeholders - you need to be a leader, not an order taker
  • Someone with a desire to develop and grow, and who's not afraid to take calculated risks
  • Able to move fast and execute; proven experience delivering truly innovative communications - this isn't an entry level role
  • Committed to excellence, with the ability to flex and be pragmatic to achieve the right outcome
  • A deep understanding of the executive and senior-level audiences and internal communications best practices
  • Experience in communications change management methodology and tactics
  • Ability to build and deliver against multiple communications project plans


  • BA/BS degree in Business, Communications, Marketing, Organizational Development or equivalent education and experience required; MBA or Master's degree preferred

Experience/Minimum Requirements

  • Must have extremely strong PowerPoint skills for effective storytelling and sharing of insights
  • At least seven (7) or more years consulting, corporate communications, and/or marketing experience

Organizational Relationship

Reports to: Sr Manager Communications

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
More Information on Crown Castle
Crown Castle operates in the Mobile industry. The company is located in Houston, TX, Irvine, CA and Canonsburg, PA. Crown Castle was founded in 1994. It has 4900 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 12 open jobs at Crown Castle, click here.
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