Communications Manager - REMOTE at Cisco Meraki

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At Cisco Meraki, we know that technology can connect, empower, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest-growing cloud-managed team in the world, our product and technology architecture is changing the landscape of enterprise networking and making cloud-managed IT a reality!

Meraki is looking for an expert communications professional to become a key member of a growing comms team. This person will be able to build strong relationships across the organization, from the digital workplace team to product leadership, to provide guidance on a variety of communications projects. Our ideal candidate will work with technical experts to distill complex topics down to easily consumable messages. They will be skilled in connecting the needs of our internal teams with the needs of our customers and partners to create and guide critical and/or crisis communications projects. With the ability to move back and forth between projects with ease, this role will be an important part of the internal communications program, helping various teams reach other Merakians at the right time with the right message.

What you will do:
  • Act as the main contact for critical communications projects, partnering with product managers, support, and various marketing teams to communicate quickly and clearly with internal and external audiences
  • Support teams within Meraki as they look to communicate important updates to the rest of the organization, collaborating and advising on messaging, clarity, and best practices
  • Play an active role in the creation and direction of monthly Town Hall meetings
  • Work closely with the rest of the Communications and Content teams to help “simplify everything,” driving efficiency and consistency across the programs we own
  • Foster relationships with other comms professionals both within Meraki and within Cisco to keep our teams aligned and informed
  • Bring new ideas to the table with regularity, always looking for ways for make our communications more engaging and effective
You have:
  • 5 to 7+ years in corporate communications with experience in critical communications projects
  • Experience in the technology industry
  • Self-motivation and you’re able to run with projects with (at times) minimal direction
  • First-class writing and editing skills
  • A collaborative and cross-functional mindset
  • Meticulous attention to detail, exceptional organizational skills, and the ability to meet deadlines consistently
  • A skill for developing relationships with senior leaders and key partners, prioritizing and setting expectations as needed
  • Open, effective, and consistent communication skills; you’re someone who is not afraid to throw out an idea or challenge an existing one to help advance the business mission
  • A keen eye for prioritizing while being flexible, adaptable, and open; unphased by change

The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.


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Candidate Location Eligibility:
Chicago, IL
San Francisco, CA

Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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