Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.

We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives––bringing a high standard and unique creative energy to our clients––and our wonderfully diverse culture is what makes it all possible.

Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish. 

What will you do?

Bixal is seeking a Communications and Outreach Specialist who will work with federal clients to support strategic communications and outreach efforts. Duties will include supporting external outreach efforts, developing and implementing a comprehensive outreach and communications strategy, and supporting the development of best practices for audience engagement. 

Location:

100% Remote within the United States.

Responsibilities:

• Design and implement comprehensive strategic communications strategies, plans, and related materials with minimal oversight and ensure quality delivery throughout implementation.
• Collaborate with internal federal teams to create media plans and communications strategy that interfaces with larger agency initiatives.
• Maintain talking points document and communicate messaging when needed for media.
• Advise and support the development of best practices for audience engagement, messaging, and most appropriate communication channels and strategies. 
• Promote news and updates across social media and other communication channels. 
• Create and maintain outreach and marketing materials including online content and visual representation of branding guidelines. 
• Analyze existing communications materials and identify gaps that need to be filled; Create new resources and content to address needs. 
• Collaborate with Partnerships to communicate upcoming events, announcements, and product features. Collaborate with other content/customer service team members on messaging. 
• Identify and share out outreach opportunities to attend or participate in, such as speaking engagements, blog posts, social media, etc. 
• Advise on the most appropriate communication channels and messaging according to the audience. 
• Deliver work in an iterative, agile framework; prepare a client-ready demo of work at end of Sprint as needed
• Attends team-wide meetings; work closely with subject-matter experts for content review and feedback. 
• Continuously support diversity, equity, and inclusion of our teams and the work we do for the public. 
• Perform other duties as required. 

Qualifications:

• Bachelor's degree with 9+ years of professional experience. 
• US citizen or permanent resident with the ability to undergo and pass a Public Trust security clearance. 
• Ability to adapt to changing needs and requests. 
• Excellent writing skills with the ability to support cross-channel communication (social media, etc.) with brand voice & tone; familiarity with plain language. 
• Excellent verbal and written communication skills.
• Strong relationship-building skills.
• Ability to interface effectively with all levels of management. 
• Strong organization skills. 
• Excellent client relationship skills. 
• Demonstrated skills in using Microsoft Office software and web-based communication tools.

Nice to Haves:

• Master's degree in a communications-related field.
• Experience working with federal clients.
• Interested in technology and cyber security.

Perks & Benefits:

Competitive base salary

Flex hours

Work from home flexibility

401K with matching incentive

Medical/dental/vision benefits

Flex Spending Account

Company provided short-term disability

Company provided life insurance

Commuter benefits

Generous PTO

11 Paid holidays

Professional development opportunities

New business referral bonus

No recruiters or agencies please. Bixal is an equal opportunity employer and is committed to building a safe, inclusive environment for people of all backgrounds.