Job Description Middle Market Banking, Client Engagement & Events Marketing Manager
Vice President
Locations: Plano (preferred), Houston
Commercial Banking (CB) delivers extensive industry knowledge, local expertise and seamless global capabilities to over 30,000 clients-including corporations, municipalities, financial institutions, real estate investors and owners, and not-for-profit organizations-with annual revenue generally ranging from $20 million to $2 billion. The hard work of our dedicated team, along with the unmatched capabilities across our firm, allows us to build deep, lasting relationships with so many great companies . We are proud of the role we play in the success of our clients, and we are grateful every day for the confidence they place in us.
The Client Engagement & Events Marketing Manager will work directly with local leadership, bankers and other key partners to develop and implement strategic event marketing plans designed to drive meaningful client and prospect engagement. This role will assist in deepening relationships across the Southwest Segment within Middle Market Banking & Specialized Industries.
Key Responsibilities:

• Develop and deliver strategic programs and events that drive meaningful interactions with clients and prospects to ultimately drive growth and support business goals
• Serve as the marketing coverage lead for MMBSI in the Southwest Segment supporting and sharing out local and national marketing & communications initiatives and programs
• Partner across a matrix team with partners in CB Marketing, Events, Sponsorships and Communications to execute events of various scale
• Drive coverage with end to end ownership for engaging top clients and prospects through idea generation, plan development, agenda, content, speaker sourcing and working closely with event specialists to execute logistics
• Understand local-led engagement plans and include in holistic segment plans/budget and guide strategy support partners who are managing day-day support of local plans
• Partner closely with colleagues across other lines of business and firm partners (i.e. Corporate and Investment Bank, Private Bank, Business Banking, Corporate Responsibility, etc.) in order to align plans for shared opportunities while ensuring market connectivity and coordination
• Assist in various national and ad hoc projects and events in support of prospect/client engagement in order to meet the needs of the business
• Manage and track budgets with ongoing monitoring and reporting
• Identify key performance indicators, measure and report on the effectiveness of executed plans
• Analyze programs for effectiveness, ROI analysis and evaluation - sharing results and pivoting programs to maximize ROI
• Share synergies and best practices across the CB Client Engagement Team

Key Skills Required:

• Creative and solution-oriented problem solver with a strong customer focus
• Outstanding organizational and time management, verbal and written communication skills
• Willingness to coach/mentor other team members and support partners
• Function with a partnership mindset working across a matrix team
• Strong executive presence
• Excellent negotiating and influence skills
• Strong analytical and problem solving skills
• Ability to manage projects across businesses, functions, and geographic locations
• Highly detail oriented, forward-thinking, positive and proactive
• Ability to multi-task in fast-paced environment
• Ability to quickly and effectively respond to rapidly changing business needs
• Ability to interact in a professional manner with coworkers, clients and senior management to build lasting relationships

Qualifications

• Minimum 8 years of relevant experience
• Banking, financial services or management consulting experience preferred
• Events, business management and/or project management experience preferred
• Experience working with executive leadership and managing a heavy workload independently
• Expertise in Excel and PowerPoint (PitchPro)
• BA/BS degree is required
• Requires some travel

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and non-profit organizations.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.