JPMorgan Chase
Hybrid

CIB Internal Communications Associate

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Job Description J.P. Morgan is seeking a talented communicator to support innovative communications programs for its Wholesale Payments business - one of the most exciting and rapidly changing areas in the financial services industry. The successful candidate will be able to write a wide array of content for the intranet, draft executive messages and talking points, and conduct independent research. As part of the wider CIB Marketing and Communications team, this role requires close collaboration with product leaders, product marketing teams, legal, PR, media, compliance, sales, and other business functions. This role will report into the global head of Wholesale Payments Internal Communications.
The payments landscape is one of the most dynamic spaces in financial services, with rapid innovation and digital transformation, competition from the largest global banks and technology companies to the fastest growth fintechs, and business model modernization happening in real-time that is impacting the global economy at scale.
J.P. Morgan Wholesale Payments is one of the world's largest, most trusted and innovative full-service providers of domestic and international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance - as well as future-looking growth initiatives in blockchain, AI & ML, fintech partnerships, and more. With more than 135,000 corporations, financial institutions, public sector agencies and non-government clients in over 180 countries across the globe, we offer specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable WP to deliver a consistent set of services to clients no matter where they are across the world.
Responsibilities:

  • Write content and messaging (intranet articles, announcements, talking points, town halls, blogs, video scripts, etc.) consistent with communication objectives related to business vision and objectives
  • Convey information in a clear, consistent voice
  • Manage communications projects/initiatives from beginning to end
  • Partner with global CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics
  • Help ensure effective communications globally, as needed, in coordination with Corporate Communications and regional communicators


Minimum Qualifications:

  • BA/BS degree in Communications, Marketing or Journalism preferred
  • Strategic thinking, attention to detail and tactical execution skills
  • Superior verbal, written and interpersonal skills; strong editing skills; web knowledge/digital savvy
  • Ability to effectively partner with direct management, team members and clients; must work well with all levels of employees and execute on all assignments
  • Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives
  • Strong project manager and multi-tasker, comfortable in a deadline-driven, fast-paced environment
  • High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
  • Flexibility to work outside of normal business hours depending on business needs
  • Expertise in Word, Excel and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus
  • Must provide writing samples when applying to the position


Preferred Qualifications:

  • Minimum of three years recent experience in Marketing & Communications field, preferably in Corporate Communications
  • Strong knowledge of corporate internal and employee communications strategies, best practices, implementation and execution
  • Solid understanding of the payments industry


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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