Job Description Chase relies on digital marketing as a key strategic channel in driving acquisition, branding, and cross-sell opportunities to millions of customers across a suite of consumer banking products. The BSA on the Email Build team will manage all aspects of an email build and deployment for the Channel execution team, including, but not limited to, scripting dynamic content into an existing HTML file, segmentation of customer lists based on campaign requirements and deploying those campaigns. In addition, this position requires experience with campaign and timeline management, creative development oversight, collaboration with agencies/vendors, measuring and reporting key metrics for email campaigns, and process adherence through the established workflow.
Specific Responsibilities Include:

• Meeting with your stakeholders within the department and internal/external agencies, this role will assist in the gathering of requirements, providing analysis of the path forward - and develop and execute against those final requirements.
• Working with those stakeholders - you will build out the email campaigns - from start to finish - on the deployment platforms - deploying these marketing and servicing emails to our customers according to schedule.
• Responsible for solution design and execution of Marketing Cloud, ensuring best practices are followed and the full features of the solution are utilized
• Build, test, and deploy complex email campaigns that include a combination of A/B tests, audience splits, and dynamic personalization, Enhance existing HTML for mobile-responsive emails via HTML, CSS and/or AmpScript.
• Will be the point of contact to address anomalies and troubleshooting of the solution to identify source issues while working across teams to drive resolution (including working with Salesforce on defect resolution)
• Identify areas of improvement and make actionable recommendations to increase operational efficiency and user adoption.
• Ensure audit trails and quality control steps are in place to anticipate problem areas in advance where possible
• Adhere to and promote our existing quality controls.

Requirements

• 4 year college degree, preferably in Information Systems, Business, Marketing or related-field.
• Intermediate to advanced proficiency with HTML, and AmpScript - Ability to use HTML and AmpScript to solve template creation challenges is preferred.
• Knowledge of Salesforce Marketing Cloud (Exact Target) is required.
• At least 1 years' experience as email developer on the Salesforce Marketing Cloud platform is strongly preferred.
• Good understanding of SQL,PHP and JavaScript
• Familiarity with both QA and QC in a digital / development environment.
• Familiarity with Email Delivery and Campaign Management.
• A strong desire to learn and passion for digital marketing, research and analytics
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
• Ability to interact successfully with cross-functional teams and build collaborative relationships.
• Show aptitude to learn new tools
• Detail-oriented, with the ability to multi-task and prioritize based on changing requirements.
• Team player with excellent interpersonal skills, ability to collaborate, self-motivated, energetic, \"can-do\" attitude in a fast-moving environme

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.