Job Description The Shopping team strives to transform customer experiences by developing and delivering end to end innovative personalized experiences through an agile test and learn approach on our digital assets that helps customers find products faster resulting in high-quality customer growth, value and engagement. We are seeking to expand our team with a talented, data-driven marketing associate focused on supporting testing, optimization and performance on our mobile app. The main role of the associate will be to help support the execution of the vision of the end to end shopping experience by executing against the strategic roadmap across all lines of business with a customer first mentality. This is done through a collaborative approach with cross-functional teams and partners.
Key responsibilities include:

• Supporting the digital innovation shopping roadmap for the mobile app while partnering on execution with product owners, LOB and cross functional partners
• Supporting prioritization efforts of roadmap by assessing value and alignment to channel objectives of new innovative approaches to shopping experiences including new capabilities, new ad placements and identify opportunities for channel innovation

• Brining testing ideas to manager that support strategic business priorities and subsequently helping with execution of proposed tests
• Constantly assessing the landscape, competition, and leaders in industry in order to fuel blue sky/out of the box new ideas
• Always reviewing data to inform testing ideas and fuel testing backlog
• Continuously drive process improvements for the end to end experience of digital enhancements
• Be a customer advocate - restlessly champion consistent and seamless user experiences across all assets and channels
• Executing with excellence while ensuring compliance with controls
• Supports the preparation of leadership materials to tell the story

The right person for this role:

• Is a fantastic partner who leads through strong collaboration and influence
• Excellent at managing up to manager and leaders of the business
• An inquiring mind that is highly curious never settling for good enough and moves with speed
• Is data driven and analytical, while also being a creative thinker
• Is focused on how marketing drives quantifiable business results
• Is vigorous and thorough in their management of details
• Loves testing, learning, and taking calculated risks
• Results oriented mindset
• Constantly pushes boundaries of "what could be" to drive innovation
• Always focuses on the big picture, considering impacts outside their given initiatives

Additional requirements:

• 4 year degree in Marketing, Advertising, Analytics, or Finance
• 4+ years of marketing experience with expertise in digital conversion strategies and innovation, especially within mobile channels
• Financial services industry experience a plus
• Excels at managing multiple initiatives simultaneously within tight deadlines
• Strong analytical, problem solving and planning skills
• Develops strong partnerships; recognized as a team player
• Proven ability to take initiative, influence others, and achieve results
• Skilled and comfortable at working in a highly matrixed organization
• Excellent written and verbal presentation skills
• Highly proficient in Microsoft Excel and Power Point

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.