JPMorgan Chase
Hybrid

CCB-Marketing and Communications-Marketing Content Production Manager Assistant

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Job Description The Performance Marketing Execution team, is an internal marketing agency responsible for building and managing cohesive digital marketing experiences across the corporate, retail and wholesale business. The Performance Marketing Execution team supports Corporate Responsibility, and The Institute among other corporate functions, including all of the JPMC digital web channels (jpmorganchase.com, jpmorgan.com, and some chase.com pages).
This role will support the Performance Marketing Execution Content Production Team assisting with all projects delivering quality UX experiences.
As the Performance Marketing Content Production Manager Assistant, you will be responsible to:

  • Manage the request queue by taking requests from the email inbox, assigning resources and communicate assignments to the stakeholder
  • Produce weekly and monthly reports on team performance, capacity and demand for management
  • Meet regularly with various stakeholders to plan content production calendar
  • Run the content production meetings with the group
  • Assist in building and maintaining website pages for Performance Marketing websites, leveraging the team's content management system, Adobe Experience Manager
  • Quality assurance of website pages produced
  • Review website pages and PDF documents for American Disabilities Act (ADA) WCAG compliance.


Recommended job qualifications and skills qualifications:

  • The individual should be a self-starter who demonstrates leadership, is a creative thinker with a proven ability to define and meet key deliverables, and is an excellent communicator - both written and verbally, including the ability to explain solutions in common business language.
  • A strong attention to detail, the ability to multi-task and exceptional organizational skills is required.
  • Strong problem solving and time management skills;
  • Ability to work under pressure and in a fast-paced environment;
  • Ability to work independently and in small groups.
  • A strong understanding of web mark-up languages like HTML5, and CSS3 is required.
  • Exposure to rich media within web applications (audio, video, responsive design validation).
  • A strong interest in the Web and end-user applications and an investigative drive to discover the underlying causes of technical problems.
  • A solid understanding and comfort level with MS Office including, Excel, Word, PowerPoint, Project and Share Point is required.
  • Must have 2-3 years prior content or web management experience.


About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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