Campaign Manager

| San Francisco, CA
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Tonkean is the OS for business operations, transforming operations teams from facilitators into makers with an enterprise-grade, no-code process orchestration platform. By abstracting the technical knowledge required to automate, monitor, and manage mission-critical business processes, Tonkean enables enterprises to drive operational efficiency while reducing technical debt.

Tonkean builds a bridge between business and IT, allowing IT to partner with business teams to drive agility while ensuring compliance & security. Using Tonkean, IT can create custom, reusable action blocks called "enterprise components" that enable key capabilities like updating data in existing systems, interacting with people, or deploying NLP & OCR technology. These components can then be shared securely with business operations teams, in a no-code studio, to orchestrate business processes across functions and systems by adding business logic. Business operations teams can become more self-sufficient, and IT teams can scale with confidence.

Enterprises like Lyft, EVERSANA, Instacart, Grubhub, Crypto.com, and more rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. With Tonkean, enterprises can expand the pie of who can deliver software, making a world of makers.

ROLE OVERVIEW
Tonkean is looking for a Campaign Manager with a proven track record of planning, executing, managing, and optimizing B2B campaigns for multiple audiences in a dynamic, fast-paced startup environment.

The ideal candidate will be a data-driven self-starter, demonstrate clear attention to detail, as well as adept at building strategic relationships at all levels of the organization. 

This person will work closely with the Sr. Demand Generation Manager to support all aspects of campaign management, building the lead generation engine and ultimately driving pipeline for the company. Additionally, this person will lead daily campaign maintenance, including internal questions regarding tracking and status of various campaigns. 

The right candidate has strong communication and project management skills, familiarity working with Marketo, SFDC, project management tools, and is able to oversee the campaign QA process to ensure accurate campaign implementation, pacing and performance. 

If this opportunity excites you, we'd love to talk.

WHAT YOU WILL WORK ON

  • Plan, build, test, and execute end-to-end marketing campaigns (events, webinars, email marketing, sponsorships, content launches) and internally created frameworks while running test, experiments, and continually optimize for performance 
  • Experience with email marketing, including CAN-SPAM rules, GDPR, deliverability experience preferred 
  • Manage multiple launches simultaneously while utilizing marketing best practices to help drive impactful marketing campaigns through a multi-channel approach 
  • Understand Tonkean’s target personas and their motivations while ensuring our messaging and creative assets are optimized to meet customer/prospect needs 
  • Provide campaign reporting for business assessment and decision-making
  • Troubleshoot issues on all pre-production and live campaigns
  • Manage workload in Asana to effectively and consistently communicate plans, programs and results with stakeholders across the organization

ABOUT YOU

  • A team player first and foremost, who is willing to go the extra mile for your colleagues
  • 3+ years of marketing campaign experience in a business-to-business (B2B) environment; IT/technology marketing experience preferred
  • Advanced proficiency building campaigns and processes in marketing technology platforms (Marketo and Salesforce)
  • Excellent communication and organization skills. We’re looking for a highly organized thinker, self-motivated, able to optimize your workload independently, and proactive problem solver
  • Outstanding self-starter with flexibility, adaptability, accountability, and thrives in fast-paced startup environments
  • Strong understanding and experience working with multiple marketing channels, including digital, webinar, content, and email marketing.
  • Proven ability to track campaign performance and ability to recommend actions based on historical results
  • BA/BS required

OUR VALUES

  • There Is Always A Way.  At Tonkean, we believe that nothing is impossible. There is a solution to every problem - you just need to find it.
  • Think People First.  We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?
  • Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It’s never a failure. It is the operational cost of progress.
  • No BS. To matter, you must - stay focused, keep it simple and always move the needle. We don’t have time for BS. We don’t waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what’s important. 

PERKS AND BENEFITS

  • Join a fast-growing business that is venture-backed by Accel, Lightspeed Venture Partners and Foundation Capital. 
  • Collaborate with a talented yet humble team as we empower operations teams and eliminate mundane tasks. 
  • Competitive compensation & equity package
  • Virtual social events, and annual company retreats
  • 401k, Medical, dental, and vision insurance 
  • Tonkean provides each employee with a new laptop, monitor, headset, keyboard and mouse 
  • Remote employees receive a one-time work from home setup stipend (reimbursable) of $500(USD) upon commencing employment to purchase desk, chair and other work from home tools.

Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.

Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AsanaManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Tonkean

How does your team reward individual success?

Through praise, compensation, and promotions. This is a company that sees hard work and rewards it with the things that matter. Some startups lean too heavily on perks that are nice, but do not actually increase your livelihood and well being. Tonkean focuses on keeping your career growing, which is extremely important.

Briana

Sr. Community and Events Manager

What's the biggest problem your team is solving?

It’s very rewarding to deliver a “bridge” mindset to our customers. When we first engage with a company, we often find siloed processes; every team has its own set of apps, goals, and work philosophy. Allowing those teams to consider the downstream and upstream impacts of their work is challenging but allows the “why” of their work to come out.

Benny

Solutions Architect

What is your vision for the company?

At Tonkean, we want to make a world of Makers. We want to give every person with the ambition to be technically creative the ability to be technically creative. We want to create a new standard of enterprise operations centered around increasing efficiency by empowering people. We believe this will manifest a more efficient & more enjoyable future.

Sagi

Co-founder and CEO

How would you describe the company’s work-life balance?

With unlimited PTO, we've created a culture around balancing the intricacies of working for a startup and taking off time when necessary. The team is very conscious about mental health in the midst of this new normal that we live in. I've had my direct manager as well as VP mention that taking time off to avoid burning out is a top priority.

Alex

Sales Development Representative

What are Tonkean Perks + Benefits

Tonkean Benefits Overview

Competitive compensation & equity package
Virtual social events, and annual company retreats
401k, Medical, dental, and vision insurance
Tonkean provides each employee with a new laptop
Remote employees receive a one-time work from home setup stipend (reimbursable) of $500(USD) upon commencing employment to purchase desk, chair and other work from home tools.

Culture
Partners with Nonprofits
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Happy Hours
Home Office Stipend for Remote Employees
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