Job Description Job Description
As the #1 credit card issuer in the U.S., Chase Card Services helps a wide range of consumers and small businesses manage their purchases. We provide the Chase-branded Sapphire, Freedom Slate and Ink cards, as well as cards with some of the world's leading companies - including Amazon, Marriott International, Southwest Airlines, and United Airlines.
Our teams of talented, diverse and customer-obsessed colleagues are dedicated to helping our customers reach their financial goals and make the most of their purchases. We take pride in our inclusive culture, where colleagues can bring their whole selves to work, and we support them through continuing education, career growth and programs like our Business Resource Groups, which offer access to leadership, networking and development opportunities.
This Marketing Senior Associate role is a great introduction to the Co-brand Card business where the successful candidate will have the opportunity to develop marketing and product knowledge while being part of an exciting, fast-paced and high-performing team. This position sits within the Co-Brand Cards organization of Card Services, a key business within Chase's Consumer & Community Banking Group.
Key responsibilities include the following:
This role will be responsible for managing critical processes and partner reporting to drive usability and ensure timely and accurate delivery of contractual obligations. This person will also support several marketing initiatives for the Avios (i.e., British Airways, Iberia, Aer Lingus) airline cards, as well as driving growth for both acquisition and portfolio channels. The role will also own the paid media marketing, working with other team members on strategy and execution. They will support our robust controls process, as well as contribute to creative review and development. They will partner with our Avios partner airlines as well as internal cross-functional teams such as Acquisitions, Marketing, Finance, Legal, Compliance, Controls, Tech and Analytics.
Qualifications

• Bachelor's Degree required
• 3+ years of marketing experience
• Self-starter with exceptional attention to detail and effective communication skills (oral and written)
• Manage multiple complex initiatives concurrently

Preferred Experience

• Works well under tight deadlines in a fast-paced environment
• Has strong relationship management skills and the ability to influence cross-functional partners
• Drives process improvements in program and marketing execution through operational efficiencies
• Possesses strong time management and organizational skills

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.