POSITION SUMMARY:
The Brand Manager is the brand champion. This position will coordinate and execute brand and go-to-market campaigns for a variety of brand initiatives to drive revenue and brand awareness. The Brand Manager will be responsible for ensuring timely deliverables with strong communication and cross-functional partnering skills.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Participate in development and execution of go-to-market strategy and marketing plans necessary to meet company revenue goals.
• Collaborate with creative, content, and merchandising leads, as well as external marketing agencies to develop the content and collateral to drive promotional objectives, revenue growth, and customer experience
• Understand customer/consumer behaviors to help inform strategic initiatives
• Leverage understanding of advertising and promotions, customer facing marketing programs, market trends, and competitive activities to inform marketing efforts.
• Partner with marketing analytics to identify issues, make decisions, track improvements, and report out on campaign performance
• Build and present to leadership level all GTM national promotion plans, budgets, briefs, and creative executions on a weekly basis.
• Communicate with management on project status, risks, opportunities, etc.
• Interact with and direct third-party vendors and agencies
• Ensure proper Brand and Legal approvals
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor's degree/equivalent in marketing, business administration, or related field
• 3+ years of experience in product marketing, brand management, and/or the development and launch of products in a multi-channel business preferred
• Excellent verbal and written communication skills
• Highly organized, experience working in detail-oriented role under time-constraints.
• Excellent project management skills
• Demonstrated ability to work collaboratively, developing and maintaining internal and external stakeholder relationships
• Ability to apply and communicate business implications related to marketing programs and initiatives
• Ability to juggle multiple priorities and projects
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to work within the appropriate level of independence
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

#LI-Hybrid
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

• Suggests areas for improvement in internal processes along with possible solutions.
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at [email protected].