JPMorgan Chase
Columbus, OH

Art Director - Marketing Growth & Innovation - Sr. Associate at JPMorgan Chase (Columbus, OH)

| Columbus, OH
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Job Description We're a dynamic, integrated in-house agency that appreciates creative challenges, whether we're creating innovative content and experiences across our owned and paid channels, or working closely with other talented agencies to do the same. We are skilled partners across creative disciplines who help define, provide creative vision for and deliver on the expression of the JPMorgan Chase & Co brand across our global ecosystem.
And, as part of the larger JPMorgan Chase & Co. brand team, we also create branding, creative, advertising and strategy solutions that support our Corporate Responsibility and Diversity & Inclusion efforts, among other corporate functions.
We're looking for an energetic and experienced Art Director/Designer with a proven track record of creating engaging, results-oriented content and experiences, with an eye toward innovation and creative thinking.
As an Art Director/Designer on our team, you'll concept and execute on-brand tactics in our 360 ecosystem (from film and social to emails, landing pages, print, style guides, etc.) that tell the story behind our products and initiatives, and bring our voice, business and brand to life. Partnership and teamwork is fundamental to this role: You'll work closely with copywriters, creative directors, brand managers and other partners on best-in-class creative solutions that communicate the strategic intent for each deliverable. You'll develop a strong understanding of our brand, our customers and their journeys, as well as our strategic platform and visual guidelines.
Our ideal candidate works both collaboratively and independently; knows the importance of good communication and has a proven track record of it; pays attention to the details and polishes their work, but knows how to hit a deadline; and is an expert in the latest trends in modern design and advertising, with a keen eye for visual, UX and graphic design, storytelling, color, illustration, photography, typography and motion graphics.
Your work will the Marketing Growth & Innovation organization that sits across all of card and is a key business within Chase's Consumer & Community Banking group. The role will specifically interface with the Marketing Innovation team that owns several high visibility work stripes:
  • Chase digital commerce focused strategies, capabilities, products, services and incentives.
  • Driving merchant-led value through incentives, API integrations, unique marketing tactics and wallet strategies across card, examples are DoorDash, Lyft, Spotify, Google Pay, PayPal and others.
  • Creating new marketing capabilities, marketing tactics and testing plans for "Next Best Message" strategies for card- which requires robust creative development and testing plans in partnership with this Chase team and Moveable Ink

Principal Duties and Responsibilities:
  • Collaborate with copywriters, creative directors and brand managers to create compelling creative executions for multiple lines of business across various platforms: web, mobile, social, print, direct mail, posters, emails, retail signage, presentations, events, and video.
  • Learn, know and deliver creative solutions based on Brand guidelines
  • Cultivate a solid understanding of the strategy and market dynamics of assigned product(s) and initiatives
  • Work closely with other creatives, brand managers and creative operations managers to meet established deadlines
  • Comfortably present creative ideas and solutions to peers, managers and business partners
  • Participate in project kickoffs, status meetings, team meetings and creative reviews, to stay aligned with the creative process and ensure adherence to timelines
  • Complete all assigned work on deadline and regularly communicate status updates to your managers and teammates

Qualifications
  • 5+ years of design experience in an agency or corporate environment, designing across multiple devices and platforms; some agency experience is strongly preferred but not required
  • A bachelor's degree in communication design, graphic design or visual arts is required
  • Understand the fine points of brand guidelines and adhere to their standards and rules, with a great eye for typography
  • Demonstrated strong understanding of color theory and color relationships.
  • Impeccable taste in current design trends and visual content
  • Knowledge of the financial services industry, or the ability to learn it quickly (experience working in a regulated industry preferred)
  • Must possess exceptional software skills. Proficiency on Mac OS platform is a must. Thorough knowledge of the following applications is required: Adobe CC (including InDesign, Illustrator and Photoshop), Sketch and InVision
  • Strong experience and knowledge of skills in both digital and print, with expert understanding of multimedia design and experience building files for both print and digital
  • Experienced at translating a creative brief into clear and motivating creative
  • Demonstrated ability to think creatively and provide marketable solutions
  • Listens and communicates well and is open to feedback
  • Strong communication, presentation and strategy skills
  • Proactive, organized and detail-oriented work style
  • Able to effectively handle multiple assignments concurrently in a fast-paced environment, partner effectively and consistently meet deadlines

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
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Technology we use

  • Engineering
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    • C++Languages
    • JavaLanguages
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    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
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    • ConfluenceManagement
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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