It's fun to work in a company where people truly BELIEVE in what they're doing!Job SummaryThe Analyst, Marketing Content Review (MCR) role is responsible for performing the review, analysis, and process management of consumer-facing marketing materials to ensure compliance with applicable laws, rules, regulations, and business best practices. This position will use critical thinking and various marketing resources and workflow tools to interpret, formulate, and deliver recommendations and solutions to mitigate risk; enabling a consistent, positive consumer experience when promoting Bread Financial’s product offerings. Must communicate effectively with external partners and internal associates, adjusting the message appropriately for the audience spanning multiple job levels across organizations. The Analyst, MCR will develop the knowledge and skillset to complete deliverables on time and within a quality manner while building and maintaining relationships with partners.Job Description
Essential Job Functions
Process and Material Management: Responsible for performing the first line of defense review within the larger marketing execution lifecycle; meaning a holistic, independent evaluation of materials by applying learned rulesets and compliance guidelines to drive accuracy and effectiveness of consumer-facing marketing materials. Also responsible for document management, from intake through deployment, ensuring efficient and effective processes are in place to mitigate operational risk. Accountable to meet service level agreements with the ability to adjust and prioritize work to meet tight and evolving deadlines. Serves as the primary contact for consultation, education, and/or challenges regarding marketing guidance provided, marketing standards, interpretations of requirements, status of reviews, and any issue investigation or resolution.
Problem Solving: Builds foundational knowledge to assess the quality of marketing materials and, as needed, leverages peers, leaders, and team resources for consultation while applying marketing concepts into daily review functions. Delivers clear guidance, recommendations, and direction of determined modifications needed to mitigate risk exposure and bring materials to a final, consumer-ready state. Identifies and provides recommendations on improvement and efficiency opportunities within processes and procedures owned by the team. Demonstrates flexibility and able to work with ambiguity, developing and applying critical thinking as exposure and scope increases across new or complex marketing products and initiatives.
Quality Assurance and Performance: Ensures accurate review of marketing materials pre-deployment and meets team quality and performance metrics. Demonstrates solid written and verbal communication skills with business partners to educate, influence, and drive adherence to provided guidance. Results-oriented; assists in incorporating audit and monitoring opportunities, establishing new or modified marketing guidelines and process improvement into daily functions. Applies provided prioritization guidance to ensure tasks are being executed on time and as expected.
Relationship Management: Gains business perspective and knowledge of the organization’s key initiatives and processes to build cross-functional relationships for successful collaboration and execution. Contributes to building a high-performing and positive team atmosphere. Actively participates in meetings with both internal and external partners to build trust and rapport.
Reports to: Manager or Supervisor, Marketing Content Review
Working Conditions/ Physical Requirements: Normal office environment
Direct Reports: 0
High school diploma or GED
One or more years’ experience (may include some classroom work) in Financial Services Industry, Operations, Marketing Workflow, Workflow Management, Marketing Execution; understanding of Agile development methodologies; end-to-end product delivery; Foundation of product management/marketing management, at various levels
Two or more years’ experience (may include some classroom work) in Marketing Content Review, Marketing Compliance, Risk or Quality, Financial Services or Retail Industry, Operations, Marketing Workflow, Workflow Management, Marketing Execution; understanding of Agile development methodologies; end-to-end product delivery; Foundation of product management/marketing management, at various levels
About Bread Financial
At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be a part of our award-winning culture. We’ve been consistently recognized as a best place to work in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive product suite, including private label and co-brand credit cards, installment lending, and buy now, pay later (BNPL). Bread Financial also offers direct-to-consumer solutions that give customers more access, choice and freedom through its branded Bread CashbackTM American Express® Credit Card and Bread SavingsTM products.
Formerly Alliance Data, Bread Financial is an S&P MidCap 400 company headquartered in Columbus, Ohio, and committed to sustainable business practices powered by its 6,000+ global associates. To learn more about Bread Financial, visit BreadFinancial.com or follow us on Facebook, LinkedIn, Twitter and Instagram.
- Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
- The Company is an Equal Opportunity Employer.
- Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
- The Company participates in E-Verify.
- The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
- The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at [email protected]
New York City, NY: Disclosure of COVID-19 vaccination status will be required after acceptance of a conditional offer of employment for associates who will work in the Company’s New York City, New York office on a full-time or hybrid basis (“NYC Associates”) to the extent allowed by applicable law. NYC Associates are required to be vaccinated against COVID-19 to work on-site. The Company is an equal opportunity employer and will consider reasonable accommodations where required by applicable law.