Account Executive

| Chicago, IL | Hybrid
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ABOUT US

tms unites technology, marketing and sourcing to drive transformational change for the world’s leading brands. With 1000+ employees across 26 countries, we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. Most importantly, we're a place where you can achieve great things, and be recognized as the best.

Our parent company, HAVI, is a global, privately held company that delivers expertise and experience across analytics, packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more career opportunities and benefits, and an elevated service for our clients — which include the likes of McDonald’s, T-Mobile, O2 and adidas — as well as their customers. ​

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. And we know authenticity and diversity — critical elements of our business — can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving, always growing and listening.​

 

If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice!

 

ROLE OVERVIEW

As an Account Executive, you will gain exposure to top tier brands while working with teammates and cross-functional teams that bring a wealth of knowledge to each project. You also may be supported by an AAE, whom you will have the opportunity to help grow and mentor, giving you an introduction to managing lower-level talent.

Responsible for the day-to-day execution of client campaigns, you will cover everything from implementation to internal and external quality assurance, including effective delivery of the finalized product.

You are dedicated to making sure the small things are as important as the big things, and keep a keen eye on the details. Building and developing relationships excites you, and you easily connect and build confidence and trust with others. Passionate about crafting innovative ways to engage with consumers, you excel at moving things forward seamlessly and efficiently.

 

Responsibilities:

This role will execute processes and procedures designed to support the delivery of client programs, always ensuring that projects are delivered keeping the client's needs in mind.

  • Demonstrate mastery of AAE tasks along with the ability to coach and guide AAEs
  • Develops and maintains an active, positive, and productive working relationship with clients and internal collaborators
  • Proactively uses industry, client, brand news and knowledge to improve presentation materials, final work product, and information relating to client demographics and intelligence
  • Develops a strong rapport with cross functional teams to inspire trust, collaboration, and productivity within the agency and external partners
  • Understands the functions and processes across all functional teams
  • Supports overall program strategy, objectives, expectations, program details and KPls
  • Assists in the development and production of plans, presentations, creative briefs and proposals
  • Coordinates and tracks projects through agency processes to ensure the highest level of execution and communication to internal partners
  • Monitors the deliverables of cross functional teams to agreed upon timetables and timelines
  • Manage the project approval process and communicate approvals to the team
  • Coordinate and lead and/or participate in internal and client meetings ensuring notes and takeaways are distributed
  • Demonstrates the ability to manage details ensuring accuracy and responsiveness
  • Proficient in cost tracking to ensure profitability and timeliness of various programs/ projects

 

SKILLS AND EXPERIENCE

  • Project management
  • Strong critical thinking and problem-solving abilities
  • Ability to produce and maintain trusted client relationships
  • Possesses strong emotional intelligence and interpersonal skills
  • Resourceful and solution-oriented; a proactive self-starter
  • Demonstrated professionalism and a strong work ethic
  • Possess excellent organization skills and attention to detail
  • Experience working with creative teams by leading concepting/brainstorming sessions and translating ideas
  • Digitally savvy and curious within today's media and technology environment: including social platforms, mobile, data, online advertising
  • 2 - 3 years of experience in relevant marketing promotion and/or account management experience within an agency environment

 

HAVI requires all of its US based employees to be fully vaccinated against COVID-19, unless a reasonable accommodation is approved.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

An Insider's view of tms

How would you describe the company’s work-life balance?

tms offers employees incredible flexibility. We all work hard to drive results, but our personal lives and passions are just as important as what we do online and at the office. Employees are encouraged to have schedules that work for them, to tune in remotely when needed, and to find time to do what they love in and out of the office.

Taylor

Manager, Global Digital Marketing

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.

Wendy

VP, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at tms. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Senior Director, Tech Enablement Lead

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at tms – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.

Tom

Director, Decision Science

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. They trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. I respect them as humans and provide them with an environment where they have fun and can grow.

Diana

SVP, Group Creative Director

What are tms Perks + Benefits

tms Benefits Overview

As a people-first organization, it’s important that our employees have the support they need to be successful. That begins with our comprehensive benefits program, immediately effective the first day of hire. Our medical plans are all PPO’s, offering a wide variety of higher and lower deductible plans. Employees can choose between two dental plans, and we offer vision too. On top of the benefits you’d expect, we have more unique offerings: pet insurance, organ donor leave, extended parental leave, adoption leave, legal insurance, and auto/home insurance. We also cover life insurance and AD&D at not just one times the employee’s annual salary but twice.

Employees have access to a LifeWorks wellness program. Those who participate receive points for healthy activities that can be redeemed for gift cards. That same membership includes other perks too, like discounts with popular retailers, airlines, hotel chains, etc. Also in support of employees’ wellbeing, we provide access to an onsite gym at our Chicago office and to ClassPass discounted rates. In addition to ClassPass’ library of always-on digital content, employees can book fitness classes or wellness and self-care appointments at nearby spas. And because we believe physical and mental health are equally important, we make sure our people have access to an EAP program, which facilitates the support each individual needs.

Beyond our benefits, our Hybrid Work Policy enables flexibility. Each employee can choose to work from the office or from home when they need to and work with their teams to set their own working hours. To encourage work-life-balance, we also instate office-wide Sunshine Hours from May to the end of September.

Other perks include a bonus for employees who refer new hires; an annual bonus and salary increase dependent on company and employee performance; a traditional 401(k) plan with an employer match; annual profit sharing; tuition reimbursement; and student loan repayment support.

Culture
Volunteer in local community
Big Brothers Big Sisters, Social Works, Greater Food Depository
Partners with nonprofits
Big Brothers Big Sisters, Social Works, Greater Food Depository, Howard Brown Health
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
TMS provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
We currently offer a hybrid working model.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
The company went through unconscious bias training through an outside consultancy.
Diversity manifesto
Diversity employee resource groups
In addition to our regional and global inclusion teams, we also have ERGs that support our people.
Hiring practices that promote diversity
Unconscious bias training, difficult conversations training, and designing an inclusive culture training. We are also revamping our TA practice and expanding our external partner list.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability insurance
For both AD&D and life insuance, the company covers up to twice your annual salary without any cost to the employee. Employees are also able to buy up this insurance amount if they decide to.
Dental insurance
Our dental plan covers $2000 of expenses. Prevenative care is covered at 100% and employees have 2 different dental plans to pick from depending on their dental needs.
Vision insurance
Vision benefits plan covers 100% for annual.
Health insurance
There are 3 different PPO medical plans that employees can pick from. If an employee elects an HSA then the company adds in $500 for the employee only plan and $1,000 for families.
Life insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
The company matches 100% of the first 3% you contribute, and then 50% of the next 2%. The employee has to contribute 5% to get the full match benefit of 4%.
Performance bonus
Employees are eligible for an annual bonus, which is based off both company and personal performance.
Child Care & Parental Leave Benefits
Childcare benefits
TMS provides a FSA dependent care account. Employees can contribute to this to pay for their childcare for the year for up to $5,000 a year pre-tax.
Generous parental leave
Family medical leave
Adoption Assistance
Employees get up to 14 weeks of paid leave for adoption.
Return-to-work program post parental leave
Company sponsored family events
COVID permitting, The Marketing Store sponsors a summer family outing each year.
Vacation & Time Off Benefits
Generous PTO
Employees receive 2 personal days and between 15 and 20 days per year of paid time off based on years of service. In addition to PTO, we also close down our office from Christmas to New Years.
Paid volunteer time
We offer 8 hours of paid volunteer time per year.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
COVID-permitting, The Marketing Store hosts company outings quarterly.
Free snacks and drinks
digital coke machines, kombucha, cold brew and beer on draft. chips, oatmeal, fruit, vegetables, power bars, candy, popcorn, and string cheese
Company-sponsored happy hours
Onsite office parking
We offer a discounted parking rate at a garage near our office.
Recreational clubs
volleyball club
Relocation assistance
Fitness stipend
We offer discounts for several different gyms at $25 a month. There is a onsite gym in the office along with a full locker room. All employees can join this gym for free-even temporary employees!
Home-office stipend for remote employees
We offer $50 a month to help cover home office expenses.
Onsite gym
Professional Development Benefits
Job training & conferences
The Marketing Store offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition reimbursement
Lunch and learns
The Tech team and People team hold monthly lunch and learns
Promote from within
Continuing education stipend
We offer $10,000 annually for tuition reimbursement.
Continuing education available during work hours
The Marketing Store encourages ongoing education and professional growth.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Our benefits are constantly evolving to reflect the employees at tms.

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