Market Insights Specialist, Custom Research

Sorry, this job was removed at 4:53 p.m. (CST) on Tuesday, June 18, 2024
Find out who's hiring in Other US Location.
See all Customer Success jobs in Other US Location
By clicking Apply Now you agree to share your profile information with the hiring company.

What Matters to Us:

Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback. Ron’s original idea to have retailers rate and rank their suppliers was first conceptualized in 1988. Not long after, fast-moving consumer goods suppliers and retailers throughout North America began to recognize that strong and measurable relationships lie at the heart of improved business performance. 

From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any market and any industry, our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40+ countries. 

Who We Need 

We are seeking an experienced Market Insights Specialist to join our Custom Solutions team to support our continued growth in Europe. Working closely with the Research Director for Custom Solutions in UK&I, your primary responsibility will be to take ownership of end-to-end delivery of customized research projects for our clients. Custom Solutions projects gather B2B feedback (e.g. “Voice of Customer” or “Voice of Supplier”), utilizing our ‘Advantage Model’ for measuring B2B engagement. This typically involves an online survey methodology, as well as qualitative research and the feedback we provide is regarded as extremely important by our clients and directly informs major strategic decisions. 

Custom Solutions is a small, geographically-dispersed team of experienced researchers with an intrapreneurial mindset so as well as well as excellent research credentials, we are also looking for an individual that is proactive, flexible, has a can-do attitude and is able to work independently. 

What You Will Do 

  • Manage the end-to-end delivery of a portfolio of Custom Solution research projects, with support and guidance of the Research Director

  • All aspects of research design and setup, including questionnaire design, survey link testing, contact database development and management, liaising both ‘client-side’ and with our Operations team to the agreed schedule 

  • Fieldwork management, coordinating survey launch, management and client communication 

  • Analysis and reporting of projects – the right individual will bring their research expertise to produce high quality insight reports with creative flair, persuasive story-telling and clear, actionable insights and recommendations with deliverables that include PowerPoint reports and an online dashboard 

  • Engaging with the client to disseminate feedback, typically done via online meeting e.g. Teams – this is typically to a senior audience and requires an individual who is articulate, professional and confident 

  • At all times, promote a best practice approach to project delivery and maintain a very high standard of data security 

  • Maintain an up-to-date, accurate view of project progress using our Project Management tool ( and (with assistance from the Research Director) manage other project administration tasks e.g. contracts, invoices, PO’s etc.

  • Contribute innovative ideas, business cases, and proof of concepts that can create value for the business, getting involved in non-fee earning corporate tasks and activities 

  • Contribute to business development opportunities; for example, providing ideas and inputs to new business pitches and proposals 

  • Establish relationships with colleagues in both the Custom Solutions team as well as wider business e.g. European Country Managers (e.g. to showcase Custom Solutions projects) 

Essential Qualifications 

  • 5+ years’ agency-side experience in a Market Research / Insights role gained through hands on delivery of quantitative and qualitative research projects 

  • Post-secondary education (Bachelor’s degree or equivalent) in a relevant subject e.g. research, business, marketing, economics, statistics 

  • Proficiency in Microsoft Office, specifically Excel and PowerPoint

  • Proficient use of survey platforms, visualization and reporting tools such as Decipher, Dapresy, Tableau, as well as project management tools, such as 

  • Exposure to and knowledge of the Retail, CPG and grocery industries 

Considered an asset 

  • Programming and/or knowledge in: SQL, R, Python, SAS and other data mining programming tools. 

  • Experience in Business Intelligence tools such as Power BI

  • Languages other than English 

An excellent candidate will exhibit the following: 

  • An analytical mind with a high attention to detail and inclination to venture beyond the obvious data to dig out insights and land a story that drives strategic action

  • Passionate about the CPG and grocery retail landscape, with an understanding of the main trends and challenges that the industry is facing

  • Strong communication & storytelling skills (written and verbal). Comfortable presenting to and delivering recommendations to a broad range of internal and external stakeholders

  • Proactive and curious. Takes initiative to come up with own hypothesis and proposals for further insights exploration, identifying opportunities for commercial case studies and data-driven thought leadership

  • Ability to work with a great sense of urgency while maintaining high standards and a connection to deliverables. 

  • Ability to mobilize and leverage other team members to collaborate on high impact projects

  • Ability to be proactive and recommend improved approaches over current processes. An interest and willingness to learn new tools.

Why Should You Work for Us? 

The Advantage Group offers an excellent work-life balance, including the following: 

  • Excellent work-life balance: flexible hours, hybrid working and generous vacation policy including a paid day off on your birthday and one volunteer day off per year 

  • Flex culture with remote working and flexible hours 

  • Opportunities for growth and professional development 

  • Strong corporate culture: monthly company-wide gatherings for global community-building 

  • Stable company, with an established client-base and growth track record 

  • Health benefits including counselling and mental health support 

  • Competitive compensation including Group RRSP 

We thank all applicants, but only those with relevant qualifications will be contacted.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage. 

Disclaimer: Recruitment Fraud

Please be alert to possible recruitment fraud. Advantage Group International's Human Resources Team and hiring managers communicate only via our company email addresses with the domain or via the tracking system with the domain Consider any variations to these domains or any other domains to be fraudulent. Email correspondence will precede a phone interview. We do not request an interview on any instant messaging applications. 

We will never ask for payment of money or require any exchange of benefits or personal documents, bank account details, tax forms or credit card information or require the purchase of any equipment or items of any nature at any stage of the recruitment or interview process. We recommend that you do not respond to unsolicited offers of employment from our company.

If you doubt the authenticity of a job posting, job offer or the recruitment process, please email [email protected]

If you believe you are a victim of recruitment fraud, you may wish to consider contacting your local police or local authorities.

We are not responsible or liable for any claims, losses, damages or expenses resulting from recruitment fraud. 

More Information on Advantage Group International
Advantage Group International operates in the Consulting industry. The company is located in Sydney, Australia , Toronto, Ontario. Advantage Group International was founded in 1988. It has 314 total employees. To see all 3 open jobs at Advantage Group International, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Advantage Group InternationalFind similar jobs